Unable to purchase

Discus and support Unable to purchase in XBoX on Consoles to solve the problem; Hi guys, I'm struggling to purchase any content from xbox website, I tried creating Microsoft account again, from my region Namibia, it succesfull,... Discussion in 'XBoX on Consoles' started by JohannesXoagub, Jun 24, 2021.

  1. JohannesXoagub
    JohannesXoagub Guest

    Unable to purchase


    Hi guys, I'm struggling to purchase any content from xbox website, I tried creating Microsoft account again, from my region Namibia, it succesfull, even adding the credit card is successful, but when I attempt to buy games or game it rejects card because below my region is in US which i did not select when i was creating the accout, my question is.. can i buy from Namibia?

    :)
     
    JohannesXoagub, Jun 24, 2021
    #1
  2. Mister Gwyther Win User

    xbox live not working

    So, are you unable to connect to LIVE, or just unable to purchase something?
  3. MisterFizzle Win User

    unable to purchase.

    Hey there Freex,

    Sorry to hear you're having issues with your account.

    Onyx has a great suggestion, any error code you see would help us greatly in narrowing down what may be causing the problem.

    If you could also let us know:

    • What are you trying to download?
    • What is your exact error message/code?
    • What exactly are you trying to do when the issue occurs?

    Please let us know and we'll be happy to work with you from there.
  4. onyxishere Win User

    unable to purchase.

    Are you getting an 8 digit error code when you try to purchase items? If so, please post it here.
  5. onyxishere Win User

    Unable to purchase?

    Have you tried on both the console and the xbox.com website?
  6. Smwutches Win User

    Unable to purchase

    Make sure you're using the correct website for your region as well. Check the bottom left corner of the page and you can change regions there.
Thema:

Unable to purchase

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