Unable to purchase xbox360 yearly subscription

Discus and support Unable to purchase xbox360 yearly subscription in XBoX Games and Apps to solve the problem; I tried to purchase the yearly subscription to xbox 360 live by redeeming gift cards I received. Instead it delivered the $60 to my Microsoft account... Discussion in 'XBoX Games and Apps' started by Smin_527, Jun 20, 2015.

  1. Smin_527
    Smin_527 Guest

    Unable to purchase xbox360 yearly subscription


    I tried to purchase the yearly subscription to xbox 360 live by redeeming gift cards I received. Instead it delivered the $60 to my Microsoft account and the confirm payment button is greyed out and will not let me move on to the next step. This is totally
    disappointing.

    :)
     
    Smin_527, Jun 20, 2015
    #1
  2. Kimberlu82
    Kimberlu82 Guest
    "Go Gold Problem"

    That's a deal meaning you purchase a yearly subscription, not a month for the 4.19. It's 4.19 a month by buying a yearly subscription.
     
    Kimberlu82, Jun 20, 2015
    #2
  3. Renitentelf5
    Renitentelf5 Guest
    Unable to Cancel Automatic Yearly Subscription

    No, I want to access my Microsoft account to cancel my subscription. Not my Xbox profile that works fine.
     
    Renitentelf5, Jun 20, 2015
    #3
  4. Smwutches
    Smwutches Guest

    Unable to purchase xbox360 yearly subscription

    It's not possible to use currency on your account to purchase a gold subscription. Gold can only be purchased via credit card/Paypal or by purchasing a prepaid gold card.
     
    Smwutches, Jun 20, 2015
    #4
  5. Smwutches Win User

    Unable to purchase xbox360 yearly subscription

    It's not possible to use currency on your account to purchase a gold subscription. Gold can only be purchased via credit card/Paypal or by purchasing a prepaid gold card.
  6. Kimberlu82 Win User

    "Go Gold Problem"

    That's a deal meaning you purchase a yearly subscription, not a month for the 4.19. It's 4.19 a month by buying a yearly subscription.
  7. Smwutches Win User

    Why can i no longer buy year subscription of xbox live?

    They removed the option to buy a 12 month subscription through Xbox over the summer. Anyone who had already purchased a 12 month and kept it going, would still get the yearly subscription. You can still buy yearly prepaid codes through retailers.
  8. Renitentelf5 Win User

    Unable to Cancel Automatic Yearly Subscription

    No, I want to access my Microsoft account to cancel my subscription. Not my Xbox profile that works fine.
  9. Mister Ohnaka Win User

    Unable to Cancel Automatic Yearly Subscription

    Hi Renitentelf5,

    Your account appears to be "Suspended" due to some billing details. At this point,

    Phone Support
    will be best equipped to assist.

    Let us know how that goes, or if you have anymore questions.
Thema:

Unable to purchase xbox360 yearly subscription

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