Unable to purchase xbox live gold using money in Microsoft account

Discus and support Unable to purchase xbox live gold using money in Microsoft account in XBoX Games and Apps to solve the problem; I'm trying to buy 1 month of xbox live gold using my Microsoft account that has more than enough. Yet it doesn't allow me to select it. How can I... Discussion in 'XBoX Games and Apps' started by Afrikas, May 29, 2014.

  1. Afrikas
    Afrikas Guest

    Unable to purchase xbox live gold using money in Microsoft account


    I'm trying to buy 1 month of xbox live gold using my Microsoft account that has more than enough. Yet it doesn't allow me to select it. How can I purchase it without using a credit card or buying another card?

    :)
     
    Afrikas, May 29, 2014
    #1
  2. I S7ARBUCK I
    I S7ARBUCK I Guest
    Why are we NOT allowed to purchase Xbox Live Gold using money in our Microsoft Account?

    I have money in my microsoft account. I would like to use that money to purchase Xbox Live Gold! Why am I (or we) not allowed to do so? I purchased Microsoft Currency cards which I then redeemed. I have $ in my account. Why are we not allowed to use that
    money to buy xbox live gold from the marketplace? What am I supposed to do with that money in my microsoft account.

    This is the same company, right? Microsoft Xbox Live Gold / Microsoft Account? What is the problem?

    I would like an answer to this question. Please don't point me to some policy text where it says that at this time we can not purchase xbox live using microsoft account. That's BS.

    Thanx
     
    I S7ARBUCK I, May 29, 2014
    #2
  3. SacredHydra7169
    SacredHydra7169 Guest
    Microsoft/Xbox gift cards

    Can i use the money on my microsoft account to purchase an xbox live gold subscription
     
    SacredHydra7169, May 29, 2014
    #3
  4. Alliance United
    Alliance United Guest

    Unable to purchase xbox live gold using money in Microsoft account

    Hello Afrikas,

    I am sorry to see that your not able to buy Gold. Unfortunately, at this moment you cant use your Microsoft Currency to Purchase Membership options for Xbox Services. At this moment you will need to use a Credit Card and or a Gold Membership Card. You may
    buy them at the Microsoft Store here:
    www.microsoftstore.com/.../productID.288508200 If you have any further questions please let us know.

    Thank you!

    XBLVIP TOPDOG
     
    Alliance United, May 29, 2014
    #4
  5. SacredHydra7169 Win User

    Microsoft/Xbox gift cards

    Can i use the money on my microsoft account to purchase an xbox live gold subscription
  6. Alliance United Win User

    Unable to purchase xbox live gold using money in Microsoft account

    Hello Afrikas,

    I am sorry to see that your not able to buy Gold. Unfortunately, at this moment you cant use your Microsoft Currency to Purchase Membership options for Xbox Services. At this moment you will need to use a Credit Card and or a Gold Membership Card. You may
    buy them at the Microsoft Store here:
    www.microsoftstore.com/.../productID.288508200 If you have any further questions please let us know.

    Thank you!

    XBLVIP TOPDOG
  7. x24hrs2livex Win User

    Unable to buy Gold subscription from Xbox One

    You can not use the money in your Microsoft Account to purchase xbox live gold. You will need to use a credit card or buy a prepaid subscription card
  8. steeledwand7664 Win User

    problem with my account

    If you are trying to purchase Gold with the Microsoft account currency/gift card money you will need to go to

    https://www.microsoft.com/en-us/p/xbox-live-gold-membership-digital-code/cfq7ttc0k5zm/0002?icid=XboxCat_BlueNav_XboxLiveGold_060117

    and purchase a gold subscription card in the checkout it will allow you to use the MS account currency and then enter that code in.
  9. ChiefJoboo Win User

    12 Months XBOX Live

    Xbox Live Gold can not be purchased by currency stored in your account (Microsoft Points, Currency Gift Cards, etc.)

    You may be able to use Microsoft rewards points towards Gold but that's not money stored in your account.

    You must use a Credit/Debit card or Paypal/Bank payments.
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Unable to purchase xbox live gold using money in Microsoft account

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