Unable to purchase Xbox all access

Discus and support Unable to purchase Xbox all access in XBoX Sales and Promo to solve the problem; I live in the UK and I am looking to purchase the xbox one X through the xbox all access started today. This is either through Game stores or smyths... Discussion in 'XBoX Sales and Promo' started by TH3 H05, Nov 7, 2019.

  1. TH3 H05
    TH3 H05 Guest

    Unable to purchase Xbox all access


    I live in the UK and I am looking to purchase the xbox one X through the xbox all access started today.

    This is either through Game stores or smyths toys. However I am unable to puchase a plan as klarna (finance provider), wont let me progress with my purchase without logging into facebook first.

    The problem is that I don't have Facebook.

    Why is there no other means of proving my identy other then the soul option of facebook? Or are there any other avenues I can take to purchase this xbox all access?



    :)
     
    TH3 H05, Nov 7, 2019
    #1
  2. FabryZio3 Win User

    Unable to purchase Xbox all access

  3. SPK ENT Win User

    Gold Subscription

    I purchased XBox Gold on my avatar for my son. Is he unable to access Gold from his avatar?
  4. XBF-JoannaDark Win User

    Xbox All Access - Unable to Upgrade

    Hi brianm.sully,

    Congratulations! Iam glad to see that we were able to resolve your problem. I am going to post some additional information for anyone that might have the same issue that you were encountering. Citizen One is who you need to contact for any issues with financing, upgrading or trading-in your console. What I would suggest is to ask for someone that works within the Xbox All Access support team, and they will know how to assist with any issues. Here are two numbers you can call 1.800.950.1387 or 1.866.999.0076, option 1. Have a wonderful day, happy holidays and Happy gaming.

    I hope these suggestions help! If this answers your question, please mark the thread as “Answered.”
  5. XBF-JoannaDark Win User

    Xbox All Access - Unable to Upgrade

    Hi, brianm.sully,

    I sent you a private message. To ensure that your upgrade process runs into no problem we have found a solution.
  6. brianm.sully Win User

    Xbox All Access - Unable to Upgrade

    That sounds fantastic! Thank-you. Just let me know if you need additional information from me.
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Unable to purchase Xbox all access

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