Unable to Purchase Xbox 360 Games with Gold Titles

Discus and support Unable to Purchase Xbox 360 Games with Gold Titles in XBoX on Consoles to solve the problem; Unable to download Forza Horizon 3 from either Xbox one or the xbox marketplace website as it comes with this error message Your account is unable to... Discussion in 'XBoX on Consoles' started by JonoC99, Sep 9, 2016.

  1. JonoC99
    JonoC99 Guest

    Unable to Purchase Xbox 360 Games with Gold Titles


    Unable to download Forza Horizon 3 from either Xbox one or the xbox marketplace website as it comes with this error message

    Your account is unable to make this type of purchase on Xbox.com. Please complete this transaction from your Xbox.

    :)
     
    JonoC99, Sep 9, 2016
    #1
  2. Gonobleism
    Gonobleism Guest
    Unable to download Xbox live Gold free 360 titles on Xbox One

    This problem has been happening when I try to purchase an Xbox live Gold 360 game on my Xbox one. I go to the games with gold page on my home screen and up come the games with gold and the deals with gold, currently the only free 360 title is Super Meat
    Boy. I go to the Super Meat Boy page and press 'Show price'. This brings up a page saying, 'Super Meat Boy features Xbox One Backward Compatibility. You can play it on your Xbox One and Xbox 360'. There is then an option saying 'continue' to continue the purchase.
    When I press this an error appears saying, 'Sorry, your account is unable to make this type of purchase on Xbox.com. Please complete this transaction from your Xbox.' All of this is being done from an Xbox One mind you. This problem occurs with all 360 games
    I try to purchase, not just the games with gold.

    This issue may also relate to the fact that in My games and apps page, the Ready to Download section does not display the xbox 360 games available for download due to xbox live gold.

    This issue is not urgent but would like to have it solved by the time Xcom: Enemy Within, finishes being an Xbox live gold 360 downloadable title.

    Thanks
     
    Gonobleism, Sep 9, 2016
    #2
  3. Tormaz
    Tormaz Guest
    backwards compatibility on xbox one gold

    Hello!

    Yes, all Xbox 360 games with gold titles are backwards compatible with Xbox One. The only requirement is that your account is able to purchase/download Xbox 360 marketplace content.
     
    Tormaz, Sep 9, 2016
    #3
  4. M3tal Daz3
    M3tal Daz3 Guest

    Unable to Purchase Xbox 360 Games with Gold Titles

    If you meant you want to claim Forza Horizon that is a 360 game part of backward compatibility for xbox one, in that case you need a valid method of payment (like a credit card) linked to your account. Even if the game is free with gold a purchase of 0,00$
    will be registered under your account.
     
    M3tal Daz3, Sep 10, 2016
    #4
  5. ngocphi
    ngocphi Guest
    That error is because you are a child account

    To make the purchase you must use an xbox 360.

    Or.have a parental account with actual gold not home gold make the purchase

    Xbox 360 markrtplace is different from xbox one child accounts must makefile purchase on the 360 or have a parental account make the purchase

    Xbox one unrestricted setting is incompatible with xbox 360
     
    ngocphi, Oct 31, 2018
    #5
  6. PalmettoBling Win User

    The games with gold of the first xbox and xbox 360 are mine forever independent of the gold subscription.?

    Original Xbox titles are much like Xbox One games and purchased through that store under backwards compatibility so the same rules as Xbox One titles apply and you will need to have an active Xbox Live Gold subscription to play those.

    The Xbox 360 titles are different because of how that store was engineered and handled licensing, and the limitations of that store are why the "purchases" are permanent. Since the OG Xbox titles are purchased via the Xbox One digital storefront, they do
    not have the same stipulations as the 360 titles.

    Please note that I have not verified this myself, but a friend of mine tested this and was unable to play the backwards Xbox titles without an active Gold subscription, so if there is conflicting information, please feel free to correct me.
  7. ngocphi Win User

    Unable to Purchase Xbox 360 Games with Gold Titles

    That error is because you are a child account

    To make the purchase you must use an xbox 360.

    Or.have a parental account with actual gold not home gold make the purchase

    Xbox 360 markrtplace is different from xbox one child accounts must makefile purchase on the 360 or have a parental account make the purchase

    Xbox one unrestricted setting is incompatible with xbox 360
  8. M3tal Daz3 Win User

    Unable to Purchase Xbox 360 Games with Gold Titles

    If you meant you want to claim Forza Horizon that is a 360 game part of backward compatibility for xbox one, in that case you need a valid method of payment (like a credit card) linked to your account. Even if the game is free with gold a purchase of 0,00$
    will be registered under your account.
  9. Tormaz Win User

    backwards compatibility on xbox one gold

    Hello!

    Yes, all Xbox 360 games with gold titles are backwards compatible with Xbox One. The only requirement is that your account is able to purchase/download Xbox 360 marketplace content.
  10. SPS-40B1869D-52C4-42 Win User

    Cannot download saints row IV

    Heya TheStardomGamer,

    This means you are using a Child Account which is unable to make purchases or downloads of M-Rated (18+) titles. Even if your parents have given you permissions, the Xbox One and Xbox 360 operate on different marketplaces. There are only two ways to download
    the game in this case: 1) Have a parent account with it's own Gold membership (not Shared) sign in and download the game OR 2) Download it from an Xbox 360.

    ~Blitz
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Unable to Purchase Xbox 360 Games with Gold Titles

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