Unable to purchase subscription

Discus and support Unable to purchase subscription in XBoX Games and Apps to solve the problem; Have tried all troubleshooting steps, including uninstalling and reinstalling the app. Not working. e7aceac7-9747-4e21-9b3a-ec93d7f93f74 Discussion in 'XBoX Games and Apps' started by IonEntity871, Jan 7, 2017.

  1. IonEntity871
    IonEntity871 Guest

    Unable to purchase subscription


    Have tried all troubleshooting steps, including uninstalling and reinstalling the app. Not working.

    :)
     
    IonEntity871, Jan 7, 2017
    #1
  2. Fitz38
    Fitz38 Guest
    Unable to purchase an XBOX LIVE subscription

    It finally worked on the xbox directly, thank you!
     
    Fitz38, Jan 7, 2017
    #2
  3. Smartguy445
    Smartguy445 Guest
    Unable to purchase Xbox LIVE subscription

    But I DON'T have an Xbox One, I only have an Xbox 360, which I clearly mentioned in my post.

    "when I try on my Xbox 360 I'm told there was an error."
     
    Smartguy445, Jan 7, 2017
    #3
  4. {Parity}
    {Parity} Guest

    Unable to purchase subscription

    Contact support directly for assistance. There could be something going on with your account. Contact Us | Xbox Support

    Good Luck!!
     
    {Parity}, Jan 7, 2017
    #4
  5. {Parity} Win User

    Unable to purchase subscription

  6. Ducc Dad Win User

    i cant purchase the Xbox ultimate

    That is probably the reason you are unable to purchase the ultimate subscription then. It is most likely your bank refusing the transaction.
  7. Michael Bojan Win User

    Premium multiple Devices?

    Hi I am having problems purchasing another premium subscription, on the other device

    Hey there v Sim CO,

    To clarify, a Subscription for Premium is for use on a single device, if you're wanting to use Premium services on another device you'll need a separate subscription. Is the issue that you're unable to purchase a subscription or that you were looking to
    transfer it?

    Let us know!
  8. Smartguy445 Win User

    Unable to purchase Xbox LIVE subscription

    But I DON'T have an Xbox One, I only have an Xbox 360, which I clearly mentioned in my post.

    "when I try on my Xbox 360 I'm told there was an error."
  9. Smwutches Win User

    Unable to purchase xbox360 yearly subscription

    It's not possible to use currency on your account to purchase a gold subscription. Gold can only be purchased via credit card/Paypal or by purchasing a prepaid gold card.
Thema:

Unable to purchase subscription

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