Unable to purchase game in US Marketplace

Discus and support Unable to purchase game in US Marketplace in XBoX Games and Apps to solve the problem; Hi I am European myself, but having heard there are quite more games to buy on the American store I decided to create a U.S. account. I bought myself... Discussion in 'XBoX Games and Apps' started by Jinixy, Oct 14, 2014.

  1. Jinixy
    Jinixy Guest

    Unable to purchase game in US Marketplace


    Hi

    I am European myself, but having heard there are quite more games to buy on the American store I decided to create a U.S. account. I bought myself a 50 dollar Microsoft Points card online and saw a game I liked (Divinity II: The Dragon Knight Saga). However,
    as I redeemed my code and was about to make the purchase, an error popped up saying (paraphrased): "This game's region is not supported by the console you're playing on". I then changed my locale to United States and tried again, still nothing. 'Migrating'
    my account to the U.S. also didn't work. Do I need to be physically located in the US in order to buy certain games? Is there some workaround?

    :)
     
    Jinixy, Oct 14, 2014
    #1
  2. can't buy games glitch

    Hey, wolfster259! If you are getting this message, it's because your account is registered in the system as a Child Account. The only way around purchasing Games with Gold for Child Accounts is by making the purchase on an Xbox 360. Changing the settings
    to make "unrestricted purchases" does not work for the 360 Marketplace, so you will be unable to make these purchases on the Xbox One or the Marketplace website. For more information, please check out our

    360 Marketplace Support Article
    . Thanks!
     
    Misses Quinzel, Oct 14, 2014
    #2
  3. Dude Wait Up
    Dude Wait Up Guest
    unable to accses beta private forum

    im trying to get on beta forums ive been accepted im unable to make purchases on the marketplace
     
    Dude Wait Up, Oct 14, 2014
    #3
  4. Smwutches
    Smwutches Guest

    Unable to purchase game in US Marketplace

    Some content is region locked. So your account region and your physical location have to match in order to download the content. There is no way around region locking.
     
    Smwutches, Oct 14, 2014
    #4
  5. ngocphi
    ngocphi Guest
    That error is due to your physical location not matching your account location and your console not being a us or ntsc and no you cannot change the last one
     
    ngocphi, Oct 14, 2014
    #5
  6. Jinixy
    Jinixy Guest
    I see.. Well that sucks, lol. Thanks for answering anyway, guys.
     
    Jinixy, Nov 1, 2018
    #6
  7. Jinixy Win User

    Unable to purchase game in US Marketplace

    I see.. Well that sucks, lol. Thanks for answering anyway, guys.
  8. Smwutches Win User

    Unable to purchase game in US Marketplace

    Some content is region locked. So your account region and your physical location have to match in order to download the content. There is no way around region locking.
  9. ngocphi Win User

    Unable to purchase game in US Marketplace

    That error is due to your physical location not matching your account location and your console not being a us or ntsc and no you cannot change the last one
  10. Misses Quinzel Win User

    can't buy games glitch

    Hey, wolfster259! If you are getting this message, it's because your account is registered in the system as a Child Account. The only way around purchasing Games with Gold for Child Accounts is by making the purchase on an Xbox 360. Changing the settings
    to make "unrestricted purchases" does not work for the 360 Marketplace, so you will be unable to make these purchases on the Xbox One or the Marketplace website. For more information, please check out our

    360 Marketplace Support Article
    . Thanks!
  11. bowski477 Win User

    "Your purchase cannot be completed." when buying Black Ops 2 on Xbox Store

    Are you using a child account? If so you will be unable to purchase content from the 360 marketplace unless you are on a 360 console.
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Unable to purchase game in US Marketplace

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