Unable to purchase avatar items?

Discus and support Unable to purchase avatar items? in XBoX Games and Apps to solve the problem; Anyone else unable to purchase avatar items? I keep getting the "Sorry, we are unable to complete your purchase. Please try again." My payment info is... Discussion in 'XBoX Games and Apps' started by For the Cubbies, Feb 10, 2016.

  1. For the Cubbies
    For the Cubbies Guest

    Unable to purchase avatar items?


    Anyone else unable to purchase avatar items? I keep getting the "Sorry, we are unable to complete your purchase. Please try again." My payment info is correct. Thoughts? Thanks.

    :)
     
    For the Cubbies, Feb 10, 2016
    #1
  2. K1NJO
    K1NJO Guest
    Unable to purchase avatar props.

    That answer did nothing to help. Overwatch wasn't even released on 360. How about a definite answer and quit with the guessing.
     
    K1NJO, Feb 10, 2016
    #2
  3. Judge
    Judge Guest
    Unable to purchase avatar clothing...

    Hmm, very odd. Have you tried deleting her GamerTag off of the console and redownloading her GamerTag (you need to know the email/password). It may not work, but sometimes it fixes avatar issues.
     
    Judge, Feb 10, 2016
    #3
  4. Mr Grey Hawk
    Mr Grey Hawk Guest

    Unable to purchase avatar items?

    All I can say is the same thing happened to me. I chatted with a few employees (great help) but I couldn't get it to work or even show up.
     
    Mr Grey Hawk, Feb 18, 2016
    #4
  5. Mister Maka
    Mister Maka Guest
    Hey all!

    When you attempt to purchase Avatar items do you get an error code along with the message you're getting? One thing to make sure of is that the region of your account matches your physical locale, as cross-region accounts can cause purchasing issues.
     
    Mister Maka, Nov 2, 2018
    #5
  6. Mr Grey Hawk Win User

    Unable to purchase avatar items?

    All I can say is the same thing happened to me. I chatted with a few employees (great help) but I couldn't get it to work or even show up.
  7. Mister Maka Win User

    Unable to purchase avatar items?

    Hey all!

    When you attempt to purchase Avatar items do you get an error code along with the message you're getting? One thing to make sure of is that the region of your account matches your physical locale, as cross-region accounts can cause purchasing issues.
  8. Mister Ohnaka Win User

    Redeemed Code To Wrong Xbox Live Account(Avatar Shirt)

    Hi CHAWOW518,

    Unfortunately not. Avatar Store items and avatar awards are available only for the gamertag that purchased or unlocked the item. If you want to use an avatar item with another gamertag, that gamertag must purchase or unlock the item.
  9. onyxishere Win User

    Hard drive failed – tips for setting console back up

    Any purchased item is linked to the account. This includes games, DLC's and avatar items that you purchased.

    Avatar items that were earned via gameplay may not be retrievable.
  10. DBurleson Win User

    downloads ender dragon and mincraft pets

Thema:

Unable to purchase avatar items?

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