Unable to Pre-Load Gears 5 on PC

Discus and support Unable to Pre-Load Gears 5 on PC in XBoX on Windows to solve the problem; I purchased game pass ultimate for PC, and the Xbox Beta app gives me the option to pre-load Gears 5 in preparation for the early release tomorrow.... Discussion in 'XBoX on Windows' started by RyanPuzerewski, Sep 7, 2019.

  1. Unable to Pre-Load Gears 5 on PC


    I purchased game pass ultimate for PC, and the Xbox Beta app gives me the option to pre-load Gears 5 in preparation for the early release tomorrow.

    Unfortunately, the game is stuck at 0% (Preparing) and never advances. I have cancelled and restarted the download, but it wont install at all after that. I click install, it asks for the desired install drive, and I click okay. Then the button goes from
    "Preparing" back to "Install" instantly.

    I'm very excited about this game but pretty irritated that Xbox Owners can pre-load, but the PC owners cannot. Please help.

    I have also tried to download the game via the Microsoft Store on PC. It shows up in my queue, but when I start the download it gives an error, and says "There is not enough space required for install" -- Which is not true.

    I have 200GB free on the drive I wish to install the game on. This game only requires 66GB.

    Help.

    :)
     
    RyanPuzerewski, Sep 7, 2019
    #1
  2. XBF Ruben D Win User

    Unable to Pre-Load Gears 5 on PC

    Hello RyanPuzerewski,

    Thank you for letting us know that the issue has been fixed. We'll be locking the thread as the issue has been resolved. If you ever require any help with any other issues please feel free to come back to the Xbox Forums for further assistance.
    For those reading this thread and if the troubleshooting steps listed above didn't help resolve the issue, please feel free to create a new thread asking for assistance.

    Thank you again and have a great day!
  3. RyanPuzerewski Win User

    Unable to Pre-Load Gears 5 on PC

    I purchased game pass ultimate for PC, and the Xbox Beta app gives me the option to pre-load Gears 5 in preparation for the early release tomorrow.

    Unfortunately, the game is stuck at 0% (Preparing) and never advances. I have cancelled and restarted the download, but it wont install at all after that. I click install, it asks for the desired install drive, and I click okay. Then the button goes from
    "Preparing" back to "Install" instantly.

    I'm very excited about this game but pretty irritated that Xbox Owners can pre-load, but the PC owners cannot. Please help.
    I did just fine did you try to update the app

    Actually, I did not update the app. I found that deleting the game from my queue on the app store removed the bug.

    I am able to download and install the game now. Also, "I did just fine" does not help. Thanks though.
  4. XA JJKILLERs Win User

    Unable to Pre-Load Gears 5 on PC

    I purchased game pass ultimate for PC, and the Xbox Beta app gives me the option to pre-load Gears 5 in preparation for the early release tomorrow.

    Unfortunately, the game is stuck at 0% (Preparing) and never advances. I have cancelled and restarted the download, but it wont install at all after that. I click install, it asks for the desired install drive, and I click okay. Then the button goes from
    "Preparing" back to "Install" instantly.

    I'm very excited about this game but pretty irritated that Xbox Owners can pre-load, but the PC owners cannot. Please help.
    I did just fine did you try to update the app
  5. Fl0ydPinkert0n Win User

    I DONT KNOW HOW TO FIX IT,I CANT DOWNLOND GEARS5

    Did you pre-order the game? You can only download early if you have already pre-ordered it or do so now. This game is not available just because you have ultimate or game pass.
    I have Game Pass Ultimate, and I was able to download the game when the pre-load when live.

    "If you preordered Gears 5 or are an
    Xbox Game Pass
    subscriber, you can preload the game starting today. Just head over to the Microsoft Store in your browser and open Gears 5. You should see the option to "Install/play." While it's impossible to play it as of now, you can pre-load it by clicking
    on the "..." next to the button and installing it to your console of choice."

    https://www.windowscentral.com/gears-5-pre-load-goes-live-early-access-moved-september-5
  6. Cyborg Slunk82 Win User

    Gears 5 pre-load

    Finally got it to work properly. Thanks for the help.
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Unable to Pre-Load Gears 5 on PC

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