Unable to play online

Hi!

Check the
privacy settings of your profile ("Xbox One Online Safety" section) and verify that the "Join multiplayer games" option is active.

You will need to contact support directly to speak to the billing department. They are the ones who can help you get this sorted out. 1-800-4my-xbox if you're in the US/Canada or
support.xbox.com/contact-us

It sounds like they were unable to charge your account for some reason so you've been suspended from Live until they can get the payment. But if they did infact charge you for it in August, you'll still need to call them so they can take off the suspension.

belkin, wireless, test does complete

Connection issues most likely , what kind of modem and router are you using (model #s) and who is your isp , wired or wireless , nat status , and does the network test complete. ...

This may be a NAT issue like I had. When online check your connection settings to see what type of NAT you have. There are 3 types: strict, moderate & open. Open is the least restrictive of the three. Mine was strict and I could never join in on the league
races until I changed it. Net search "xbox one change nat" and you will be presented with a number of sites offering a solution. If you aren't tech savvy pick one which you find easy to understand as it can seem a very daunting process. Get it right and you
will be punching the air like I was!