unable to play online

Discus and support unable to play online in XBoX Games and Apps to solve the problem; When i try to play a normal online game in ultimate team. It says i dont have the rights to play online but i just prolonged my xbox live gold. And... Discussion in 'XBoX Games and Apps' started by sbosma-[xboxvenue], Feb 19, 2017.

  1. sbosma-[xboxvenue]
    sbosma-[xboxvenue] Guest

    unable to play online


    When i try to play a normal online game in ultimate team. It says i dont have the rights to play online but i just prolonged my xbox live gold. And yesterday i could play online someone knows how to help me?

    :)
     
    sbosma-[xboxvenue], Feb 19, 2017
    #1
  2. AsianRosaParks
    AsianRosaParks Guest
    Unable to play online?

    I recently had to update my credit card for automatic renewal (even though my subscription expires in November 2012.) However, It seems like it never saves the updated information. When it does log me in it says that I have no friends, even though I have
    ~50. Also, it says the Party feature is blocked. It's as if I have extremely strict security settings but I have an adult account. I'm also "Unable to play online" whenever I try to play online game.
     
    AsianRosaParks, Feb 19, 2017
    #2
  3. grumpyoldfart67
    grumpyoldfart67 Guest
    unable to play online

    would someone please take the time to look at my account and tell me why i have been banned from online playing, there has been no mod no hacking no rubber bands so whats going on.

    be nice to talk to a real person
     
    grumpyoldfart67, Feb 19, 2017
    #3
  4. DominumStige Win User

    Unable to play online

    Hi!

    Check the
    privacy settings     of your profile ("Xbox One Online Safety" section) and verify that the "Join multiplayer games" option is active.
  5. Smwutches Win User

    Unable to play online?

    You will need to contact support directly to speak to the billing department. They are the ones who can help you get this sorted out. 1-800-4my-xbox if you're in the US/Canada or
    support.xbox.com/contact-us

    It sounds like they were unable to charge your account for some reason so you've been suspended from Live until they can get the payment. But if they did infact charge you for it in August, you'll still need to call them so they can take off the suspension.
  6. LeCo Baby Win User

    Unable to play online

    belkin, wireless, test does complete
  7. RobertBuckalew Win User

    Unable to play online

    Connection issues most likely , what kind of modem and router are you using (model #s) and who is your isp , wired or wireless , nat status , and does the network test complete. ...
  8. HellBnt4Metl666 Win User

    Unable to play online

    This may be a NAT issue like I had. When online check your connection settings to see what type of NAT you have. There are 3 types: strict, moderate & open. Open is the least restrictive of the three. Mine was strict and I could never join in on the league
    races until I changed it. Net search "xbox one change nat" and you will be presented with a number of sites offering a solution. If you aren't tech savvy pick one which you find easy to understand as it can seem a very daunting process. Get it right and you
    will be punching the air like I was!
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