Unable to play Fortnite on xbox one s - with Xbox Live

Hello there @Jeetnir, I hope everything is going well!

Thank you for reaching Microsoft Xbox Forum support. I want you not to worry about the situation because I am here to help you out! I believe your console might need either a network reset or just a system refresh. I would like you to go through the following steps to clear the Mac address and then perform a quick power cycle on your console:

Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart. It would definitely help if you could restart the internet router while the console is restarting.

After going through the troubleshooting steps mentioned, I invite you to perform a quick power cycle by turning off the console and then unplugging all the cables. After 2 to 3 minutes, re-plug them back again, then restart your console.

Another thing you should check is your NAT type. I would like you to check your NAT type if open because that could sometimes interfere. to check for the NAT type you can follow the steps below:

Settings > Network Settings > NAT type => It should be open.

If the NAT type is not open, you will need to open some ports with your internet provider. These ports must be open for Xbox Live to work: Port 88 (UDP) Port 3074 (UDP and TCP) Port 53 (UDP and TCP) Port 80 (TCP) Port 500 (UDP) Port 3544 (UDP) Port 4500 (UDP).

In case the issue still persists, the next step would be to perform a reset on the console. To do so you will need to follow the steps below to perform a reset on the Xbox :

Settings > System > Console Info > Reset This Xbox > Reset and Keep my Games and Apps.

Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you to sign in to the account.

I wish you a lovely day, and I hope this helps you out! All the best!

Kind Regards

Stay safe, and happy gaming!

Hello. I'm trying to play fortnite on my xbox one s. But I can't because of xbox live gold which I didn't purchase. Didn't you say that you can play fortnite without xbox live gold from now on? Please fix it.

Yeah, this feature is already confirmed but still doesn't have an specific date

When I go to play Fortnite it says unable to sign into Xbox live but I have Xbox ultimate which has Xbox live so I don’t know why it’s not working

A Xbox One game will run on all Xbox One family consoles. Be it the original Xbox One, the Xbox One S or Xbox One X. The only difference is, that the Xbox One X might show more graphical details than the other two consoles.

In regards to playing Fortnite: Some countries show a Xbox Live Service alert for Fortnite. While the US Status page shows everything is working, the

German status page currently shows a Fortnite Service alert.

So check the status page of your country, and maybe wait a few hours. Maybe the Fortnite issue will then be resolved. In the mean time, try to play a different game.

Hello Fredrik!

Thank you for bringing this inquiry to our attention. The EON bundle Xbox One S is an Xbox One S stand alone bundle you can find here:

Xbox One S Fortnite Bundle (1TB) . The promotion does not apply to all Xbox One S consoles just the Fortnite bundle.

Hope this helps!