Unable to play any games because login services are not working

Discus and support Unable to play any games because login services are not working in XBoX Games and Apps to solve the problem; I can sign in to the Xbox app and Windows perfectly fine. In the Xbox app I can see that I am online and can view everything you can view when you're... Discussion in 'XBoX Games and Apps' started by PFC Blacksmith, Feb 24, 2017.

  1. Unable to play any games because login services are not working


    I can sign in to the Xbox app and Windows perfectly fine. In the Xbox app I can see that I am online and can view everything you can view when you're online. However, when I start a game, or the Halo app, nothing will recognize that I am signed in. For example,
    Halo 5: Forge. When I start up, I get to the title screen and press enter. It tells me I am not signed in, and a blank dialog box appears with nothing but a close button which immediately disappears and leaves me with the "you are not logged in, please sign
    in to an Xbox live account" screen. Pressing enter again will bring up the same dialog box, repeat ad infinitum. This same dialog box appears when opening the Halo app, when I get a similar logon error in Killer Instinct, etc.

    Basically, until this problem is resolved, every app I have purchased with Xbox live account functionality will be entirely useless. I have tried setting Xbox services to automatic in the services utility, re-installing the Xbox app, signing out and signing
    in of my live account, and clearing the profile data from the Xbox account services appdata folder, which were the only potential solutions I was able to find online. None of these had any effect on the problem whatsoever.

    My PC is running on an ASUS motherboard with an i7 6700k, a GTX 1060 6GB, and 16GB of RAM. Please help resolve this issue, as all Xbox-connected games are currently unusable, and I will certainly never purchase from the Windows Store again if it is unable to
    be resolved.

    :)
     
    PFC Blacksmith, Feb 24, 2017
    #1
  2. Legion3o3
    Legion3o3 Guest
    Can't upgrade to Gold

    I sent email to MS support yesterday and haven't heard back. The problem is on Microsoft's end (My network, ISP and 360 are all working properly, and my login/GT is active and not under any kind of suspension). Forza 4 is out today and I am unable to play
    it because of this problem. When can I expect a resolution?
     
    Legion3o3, Feb 24, 2017
    #2
  3. Jade VI
    Jade VI Guest
    Ruined Xmas day

    Not so, core services still down, unable to login *sigh*
     
    Jade VI, Feb 24, 2017
    #3
  4. Paul Bab
    Paul Bab Guest

    Unable to play any games because login services are not working

    Hi,

    To help resolve your concern with accessing the Xbox app on your Windows 10 computer, refer to the solutions below:

    Solution 1: Run the Windows apps troubleshooter

    Refer to this
    link
    and follow the prompts on your screen that can help fix problems with an app from the Windows Store.

    Solution 2: Check for updates for apps and games from Windows Store

    Check out this
    page
    and perform the steps provided.

    Solution 3: Uninstall and reinstall the Xbox app

    1. Type Windows Powershell in the search box.
    2. Right click on Windows Powershell and select Run as administrator.
    3. Copy and paste the following command:

      get-appxpackage Microsoft.XboxApp | remove-appxpackage

    4. Press Enter.
    5. Restart your computer and try to access the Xbox app this time and check if it works

    Let us know how it goes.
     
    Paul Bab, Feb 27, 2017
    #4
  5. Paul Bab Win User

    Unable to play any games because login services are not working

    Hi,

    To help resolve your concern with accessing the Xbox app on your Windows 10 computer, refer to the solutions below:

    Solution 1: Run the Windows apps troubleshooter

    Refer to this
    link
    and follow the prompts on your screen that can help fix problems with an app from the Windows Store.

    Solution 2: Check for updates for apps and games from Windows Store

    Check out this
    page
    and perform the steps provided.

    Solution 3: Uninstall and reinstall the Xbox app

    1. Type Windows Powershell in the search box.
    2. Right click on Windows Powershell and select Run as administrator.
    3. Copy and paste the following command:

      get-appxpackage Microsoft.XboxApp | remove-appxpackage

    4. Press Enter.
    5. Restart your computer and try to access the Xbox app this time and check if it works

    Let us know how it goes.
  6. Jade VI Win User

    Ruined Xmas day

    Not so, core services still down, unable to login *sigh*
  7. Legion3o3 Win User

    Can't upgrade to Gold

    I sent email to MS support yesterday and haven't heard back. The problem is on Microsoft's end (My network, ISP and 360 are all working properly, and my login/GT is active and not under any kind of suspension). Forza 4 is out today and I am unable to play
    it because of this problem. When can I expect a resolution?
  8. Adam Android Win User

    Xbox Live Core Services Issue

    It’s been like this for over 3 hours on a Friday night. It’s rediculous that they say ANY of the services are working because w/o login you can’t do ANYTHING not even play offline cuz it says you don’t own the game.

    This kind of **** should never randomly happen and it certainly shouldn’t take so long to fix. I pay 15$ a month so I can play Friday and Saturday nights when I’m not working. But I highly doubt we will see any compensation. Best part is I lost a good 2 day’s worth of progress on the game I was playing.
  9. StuartATrueRed Win User

    Gamesharing

    Actually sharing works fine with EA Play, Games with Gold and Game Pass. I know, because I have my 2nd Xbox set as the Home Xbox, and that means any member of the family can download and play the games from any of the services and play them on that console using their own accounts. It doesn't matter what service it was from.
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Unable to play any games because login services are not working

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