Unable to open the Microsoft jigsaw, getting a blank white screen

Discus and support Unable to open the Microsoft jigsaw, getting a blank white screen in XBoX Games and Apps to solve the problem; Unable to install the Microsoft jigsaw. It gives a blank white screen after clicking on "Get now" d3e580ab-c999-4175-a747-f40670a049fb Discussion in 'XBoX Games and Apps' started by LesZapor, Aug 5, 2020.

  1. LesZapor
    LesZapor Guest

    Unable to open the Microsoft jigsaw, getting a blank white screen


    Unable to install the Microsoft jigsaw. It gives a blank white screen after clicking on "Get now"

    :)
     
    LesZapor, Aug 5, 2020
    #1
    1 person likes this.
  2. XBF Brad A Win User

    Unable to open the Microsoft jigsaw, getting a blank white screen

    Hi Zapor,



    Thanks for reaching out to the forums. Sorry for the issue you are experiencing. We recommend to go on the
    Microsoft casual games community.
    Towards the bottom you will see their Facebook page and they ask to post there. There is also a
    support sitefor the casual games you can look over also.



    Thanks,

    Brad
  3. TiagoFM Win User
  4. TheDiSarray Win User

    Lovefilm Sign

    Place a blank white image on a pen drive and open it up in the photo viewer. Leave the screen on with the white picture showing and it should sort out your screen burn issues.

    ****EDIT*****

    Also knock your brightness up to max while you do this.
  5. OnwardAtol4 Win User

    White Blank Screen!

    The same here. it started last night and still present. I tried to disable antivirus and firewall, even rebooted my computer with the same result. And this is last daily challenge to play to make it perfect. Please fix it.
  6. OndoyBahista Win User

    White Blank Screen!

    The same here. it started last night and still present. I tried to disable antivirus and firewall, even rebooted my computer with the same result. And this is last daily challenge to play to make it perfect. Please fix it.
    This should fix it (Reset App Data)

    This will delete your progress but it will sync back after re-launching if you are playing the game while signed in on Xbox Live. before.

    Settings > Apps > Apps & features > Click Microsoft Solitaire Collection > Advance options > Reset
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Unable to open the Microsoft jigsaw, getting a blank white screen

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