Unable to open apps on second xbox one as different xbox account

Discus and support Unable to open apps on second xbox one as different xbox account in XBoX on Consoles to solve the problem; I just bought a second xbox to use in new game room and I am confused about how xbox accounts work on a second console. On my first xbox I have my... Discussion in 'XBoX on Consoles' started by Motorcycleb0b, Jan 25, 2016.

  1. Unable to open apps on second xbox one as different xbox account


    I just bought a second xbox to use in new game room and I am confused about how xbox accounts work on a second console. On my first xbox I have my xbox gold account, and 4 additional family accounts. Any of these additional accounts can sign in and use
    the apps/games that I downloaded and installed on the first xbox, includes free apps (YouTube, Netflix, Plex) and purchased (Minecraft).

    One the second xbox I setup all the same accounts. As my account I downloaded and installed the apps and games we play on the second xbox. As my account I can launch all the apps just fine. The problems start if I sign out, and then sign in as one of the
    other account. Whenever this other account tries to launch an app it fails to start with the following message "The person who bought this needs to sign in". Is this normal behavior for the free apps as well? At this time the only way I can get these free
    apps to work is to download another copy when signed in as each additional account, so this means I end up with 5 copies of Netflix, youtube, etc. on this second xbox. A real waste of HD space.

    I can understand why this might be the case for purchased apps to prevent people from launching and playing multiple copies at the same time, but for free apps too?

    Is this how it is supposed to work or am I doing something wrong setting up this second console?

    :)
     
    Motorcycleb0b, Jan 25, 2016
    #1
  2. zanswer
    zanswer Guest
    Skype crash in snap mode

    TheJackah, ok, to do this, You need two different Skype accounts. One account You open on Xbox One and second on any other device, second device would send picture to account that opened on Xbox One. Or Your friend can send picture to You, this not matters
    who.
     
    zanswer, Jan 25, 2016
    #2
  3. D3ATH PRONE
    D3ATH PRONE Guest
    titanfall dlc

    Open a bunch of different apps, the second titanfall tile should disappear.
     
    D3ATH PRONE, Jan 25, 2016
    #3
  4. WPAK
    WPAK Guest

    Unable to open apps on second xbox one as different xbox account

    Hi there,

    it does indeed sound like something that is intended, but for free apps it does seem strange.

    For paid items (and possible free ones too) the account that purchased them is able to use the apps (since it owns the license) on any console, any account can set one Xbox One console as Home console at a time (You can only change Home console settings
    3x per year). Xbox One Home setting will allow those licenses from that account to be available for all other profiles on that console.

    Which is why the other profiles are able to use the apps etc on that first console.

    Since the second console isn't set as Home console (Only one console can be it at a time) the licenses are not available for the other accounts. I didn't know it would also count for the free apps, but apparantly this is the case.

    Instead of downloading the apps multiple times via each account, you could also consider setting the second console as Home console for one of those other profiles and purchase and download the apps via that account, that should result in the other profiles
    being able to use them (since the license are available for sharing via that account that set the console as Home console)

    Side note: having multiple accounts purchase/download the free apps, should not result in multiple copies of those apps being on the console, only one should be there and each account will own the license and therefor use the app.

    I hope it made some sense Unable to open apps on second xbox one as different xbox account :)
     
  5. Thank you for the explanation! Yes it is making more sense to me now. After I posted my question I did proceed with "downloading" the apps again for one of the other profiles and right away confirmed what you said above, even though the link says download
    its just getting the license not downloading another copy of the app. So I am ok with this procedure, while a bit inconvenient it only takes a few minutes to click through the download links and get the apps working for each account.
     
    Motorcycleb0b, Oct 31, 2018
    #5
  6. Motorcycleb0b Win User

    Unable to open apps on second xbox one as different xbox account

    Thank you for the explanation! Yes it is making more sense to me now. After I posted my question I did proceed with "downloading" the apps again for one of the other profiles and right away confirmed what you said above, even though the link says download
    its just getting the license not downloading another copy of the app. So I am ok with this procedure, while a bit inconvenient it only takes a few minutes to click through the download links and get the apps working for each account.
  7. WPAK Win User

    Unable to open apps on second xbox one as different xbox account

    Hi there,

    it does indeed sound like something that is intended, but for free apps it does seem strange.

    For paid items (and possible free ones too) the account that purchased them is able to use the apps (since it owns the license) on any console, any account can set one Xbox One console as Home console at a time (You can only change Home console settings
    3x per year). Xbox One Home setting will allow those licenses from that account to be available for all other profiles on that console.

    Which is why the other profiles are able to use the apps etc on that first console.

    Since the second console isn't set as Home console (Only one console can be it at a time) the licenses are not available for the other accounts. I didn't know it would also count for the free apps, but apparantly this is the case.

    Instead of downloading the apps multiple times via each account, you could also consider setting the second console as Home console for one of those other profiles and purchase and download the apps via that account, that should result in the other profiles
    being able to use them (since the license are available for sharing via that account that set the console as Home console)

    Side note: having multiple accounts purchase/download the free apps, should not result in multiple copies of those apps being on the console, only one should be there and each account will own the license and therefor use the app.

    I hope it made some sense :)
  8. zanswer Win User

    Skype crash in snap mode

    TheJackah, ok, to do this, You need two different Skype accounts. One account You open on Xbox One and second on any other device, second device would send picture to account that opened on Xbox One. Or Your friend can send picture to You, this not matters
    who.
  9. SwordofWhedon Win User

    Flight Simulator 2020 not working

    The 1.1GB is the loader program, the rest of the game is downloaded via it. Whether you got it on steam, only the loader is different

    Make sure it has all permissions

    Make sure you're logged into your Xbox account on the Xbox store and Xbox app

    If it;s crashing 15 seconds in, it's likely unable to reach the servers
  10. ThisGameIsSucky Win User

    xbos live

    You can! So long as you are connected to two different Microsoft/Xbox accounts or you are signed into a guest account on the second laptop through the Xbox One app on Windows 10... that should be possible.
Thema:

Unable to open apps on second xbox one as different xbox account

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