Unable to open a warranty repair request for a xbox one white controller

BojackHorsem4n · Jan 30, 2018

The repair request get stuck as in the photo...

:)

Dadwhite · Jan 30, 2018

Elite Controller

If it's still under warranty (90 days) goto the warranty repair site and open a repair request Xbox One : Warranty and service

Mister Maka · Jan 30, 2018

XBOX ELITE Controller Broken Bumper

Hey all!

If your controller is still in warranty you can set up a repair
over here. You will need to register your Xbox One in order to request a repair for your controller,

Smwutches · Jan 30, 2018

You'll want to contact support and they can help you set it up. 1-800-4my-xbox if you're in the US/Canada or Contact Us | Xbox Support

Smwutches

You'll want to contact support and they can help you set it up. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us

andersonpassos

if you were unable to map your control, request the repair for the defect showing, your control has a year of warranty.

it is necessary to register the product on the microsoft website and open a work order.

https://support.microsoft.com/pt-br/devices

Dadwhite

If it's still under warranty (90 days) goto the warranty repair site and open a repair request https://support.xbox.com/en-US/browse/xbox-one/warranties-and-repair

XBF Crystal P

Hi there Ralph,

Thanks for the reply. In reference to your question, controllers are not repaired. As mentioned by XBF Chris,
if the accessory is compromised and within warranty, then we recommend requesting a replacement : Request an
Xbox controller replacement.

Hope this helps.

Atherza

Hey there, sounds like Controller Drift to me, it's best to request a repair: https://support.xbox.com/en-US/browse/xbox-one/warranties-and-repair

Unable to open a warranty repair request for a xbox one white controller