Unable to make purchase in Store

Discus and support Unable to make purchase in Store in XBoX Games and Apps to solve the problem; Why is it I am unable to make a purchase in the store where I use my credit card? I can use the coins from the game, but when I attempt to make a real... Discussion in 'XBoX Games and Apps' started by dragun50, Mar 31, 2016.

  1. dragun50
    dragun50 Guest

    Unable to make purchase in Store


    Why is it I am unable to make a purchase in the store where I use my credit card? I can use the coins from the game, but when I attempt to make a real purchase I keep getting an error and saying to try later.

    Here is a copy of my error message: PUR - InvalidInput

    bNgFsylfmE627KBo.43.4.8

    2016/03/31 - 16:19:21 UTC

    I would really like to make the purchase, but it seems Microsoft does not want my money

    :)
     
    dragun50, Mar 31, 2016
    #1
  2. OlivierCésar, Mar 31, 2016
    #2
  3. Unable to make Xbox One Store purchase?

    Recently, I decided to play through each of the Gears of War series (all backwards compatible) before starting in on GoW 4. Bought and downloaded Gow: Ultimate (1), and GoW 2 without an issue. After finishing, I went to download GoW 3, and the following
    happens: I search for the game, click "See Price", $19.99, select my usual payment method, click "confirm". The screen then turns an opaque white, and returns me to the game description with "See Price" still present. No download started, no charge made, no
    error code given, as if I never even attempted to buy or download the game. Thoughts?
     
    SixtySecSlayer, Mar 31, 2016
    #3
  4. Unable to make purchase in Store

    I have the same problem.

    SVC-Service-QueryOrder

    B1LwYIZMRkWI/RhE.46.4.2

    2016/04/24 - 14:07:55 UTC
     
    SharpMussel206, Apr 24, 2016
    #4
  5. Did anyone ever get an answer on this error? I am having the same problem. I double-checked my profile and account. Credit card number is updated and correct. Profile contact info is updated and correct. What next???

    Thanks for any help you can give me. This is frustrating!!
     
    VotedElephant11, Nov 2, 2018
    #5
  6. VotedElephant11 Win User

    Unable to make purchase in Store

    Did anyone ever get an answer on this error? I am having the same problem. I double-checked my profile and account. Credit card number is updated and correct. Profile contact info is updated and correct. What next???

    Thanks for any help you can give me. This is frustrating!!
  7. SharpMussel206 Win User

    Unable to make purchase in Store

    I have the same problem.

    SVC-Service-QueryOrder

    B1LwYIZMRkWI/RhE.46.4.2

    2016/04/24 - 14:07:55 UTC
  8. Flymonkey102 Win User

    Unable to make a purchase on the xbox store

    Hey there!

    There is currently a service alert for purchasing content. You can check
    here.


    You can also sign up for alerts when it's over.
  9. OlivierCésar Win User

    Unable to make Xbox One Store purchase?

  10. AirThrower40615 Win User

    Unable to make purchases

    Sorry I meant if I buy another gold since my 360 one won't work on my xb1 do I Need to make up a new Hammett tag and profile And start all over again or can I just cancel that one and allocate the new one
Thema:

Unable to make purchase in Store

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