Unable to make a purchase on the xbox store

Discus and support Unable to make a purchase on the xbox store in XBoX on Consoles to solve the problem; When I try to purchase red dead redemption I get a popup window that displays this error Server Error in '/' Application. Runtime Error Description:... Discussion in 'XBoX on Consoles' started by Ayodon, Aug 31, 2018.

  1. Ayodon
    Ayodon Guest

    Unable to make a purchase on the xbox store


    When I try to purchase red dead redemption I get a popup window that displays this error

    Server Error in '/' Application.

    Runtime Error Description: An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed remotely (for security reasons). It
    could, however, be viewed by browsers running on the local server machine.

    Details: To enable the details of this specific error message to be viewable on remote machines, please create a <customErrors> tag within a "web.config" configuration file located in the root directory of the current web application. This
    <customErrors> tag should then have its "mode" attribute set to "Off".
    [table][tr][td]
    [/td][/tr][/table]

    Notes: The current error page you are seeing can be replaced by a custom error page by modifying the "defaultRedirect" attribute of the application's <customErrors> configuration tag to point to a custom error page URL.
    [table][tr][td]
    [/td][/tr][/table]

    This happens on my xbox console and pc on every browser I've tried

    :)
     
    Ayodon, Aug 31, 2018
    #1
  2. dragun50
    dragun50 Guest
    Unable to make purchase in Store

    Why is it I am unable to make a purchase in the store where I use my credit card? I can use the coins from the game, but when I attempt to make a real purchase I keep getting an error and saying to try later.

    Here is a copy of my error message: PUR - InvalidInput

    bNgFsylfmE627KBo.43.4.8

    2016/03/31 - 16:19:21 UTC

    I would really like to make the purchase, but it seems Microsoft does not want my money
     
    dragun50, Aug 31, 2018
    #2
  3. Unable to make purchase in Store

    Did anyone ever get an answer on this error? I am having the same problem. I double-checked my profile and account. Credit card number is updated and correct. Profile contact info is updated and correct. What next???

    Thanks for any help you can give me. This is frustrating!!
     
    VotedElephant11, Aug 31, 2018
    #3
  4. Flymonkey102
    Flymonkey102 Guest

    Unable to make a purchase on the xbox store

    Hey there!

    There is currently a service alert for purchasing content. You can check
    here.


    You can also sign up for alerts when it's over.
     
    Flymonkey102, Aug 31, 2018
    #4
  5. VotedElephant11 Win User

    Unable to make purchase in Store

    Did anyone ever get an answer on this error? I am having the same problem. I double-checked my profile and account. Credit card number is updated and correct. Profile contact info is updated and correct. What next???

    Thanks for any help you can give me. This is frustrating!!
  6. SharpMussel206 Win User

    Unable to make purchase in Store

    I have the same problem.

    SVC-Service-QueryOrder

    B1LwYIZMRkWI/RhE.46.4.2

    2016/04/24 - 14:07:55 UTC
  7. Flymonkey102 Win User

    Unable to make a purchase on the xbox store

    Hey there!

    There is currently a service alert for purchasing content. You can check
    here.


    You can also sign up for alerts when it's over.
  8. OlivierCésar Win User

    Unable to make Xbox One Store purchase?

  9. andersonpassos Win User

    Cannot purchase to download Daytona USA from Xbox Store on website or links from Community solutions and Space Shooter Bundle not available for purchase

    Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

    good evening

    I'm sorry to hear that you are having trouble purchasing Daytona USA and the Space Shooter Bundle from the Xbox Store. There could be a few reasons why you are unable to make these purchases.

    Make sure you are signed in to the correct Microsoft account on the Xbox Store.

    Check that you have a valid payment method associated with your account.

    Make sure that you have sufficient funds in your account to make the purchase.

    Check to see if there are any ongoing issues with the Xbox Store that may be causing the purchase to fail. You can check the status of the Xbox Store by visiting the Xbox Live Status page.

    If you have tried these steps and are still unable to make the purchase, it is possible that the Daytona USA and Space Shooter Bundle are not currently available for purchase. In this case, you may need to wait until they become available again.
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Unable to make a purchase on the xbox store

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