Unable to login to Xbox after recent Xbox software update.

Hi there,

first try the following:

try the manual power cycle steps like mentioned on the following link, be sure to wait at least 60 seconds before powering on again:

http://support.xbox.com/en-us/xbox-one/console/power-cycle-console

If that doesn't work then please specify exactly what is happening, does it show any specific error message etc.

Let us know the results

Still unable to transfer ownership after the recent Xbox updates.

Maybe there needs to be a software update or the xbox dont recognise the login details

Hi there!

Thanks for the support message!

Sorry to hear that you're running into an issue signing into your Microsoft account.

Lets try a simple power cycle. Please hold down the power button on your console for approximately 10 seconds until the light shuts off, leave it off for 30 seconds, then turn it back on and try again.

"That didn't work."

Try to remove, power cycle, then re-associate your Microsoft account with your console if you can get connected to the Internet for a moment. Please go to Settings>All Settings>Account>Remove accounts>Select the profile you're having trouble with and remove
it. Next, power cycle your console again by following the steps above. Then re-download it by double tapping the Xbox button on your controller, go left and select "Add & Manage" at the bottom and select "Add new" to re-download your profile.

If those solutions didn't work, let us know!

Cheers!

Thank you!

To anyone reading that may be having this same issue:

I had to power cycle and then login before the system accepted my login after receiving this update. After that, I was able to access my Xbox Live account.

Oddly enough, I am still unable to access my Xbox iOS App.

Oh well, ya win some ya lose some.