Unable to login into Xbox console

CyclonicTea9 · Nov 12, 2014

Hi,

I am unable to login into Xbox console (getting an error) but i can login online (xbox live) using the same credentials. Can someone please suggest what can i do ?

:)

BittererOrb271 · Nov 12, 2014

I'm trying to log into my sons xbox. We got him xbox live for xmass.

same here... paid $59 to activate online.. yet unable to login into xbox live from xb console.. tried download profile but got an error

ScapularWheat1 · Nov 12, 2014

Unable to login into bingo

Unable to login into bingo for the past two days. When will this problem be solved?

DigitalAssassin · Nov 12, 2014

Hey mate, more information would be helpful, what's the error message or code?

Also generally if you can log-in to the website and not the console your security information isn't up to date of your have two-step verification enabled.

Sign-in at the following link and follow the steps to add and verify some security proofs:

support.xbox.com/.../add-security-contact-information

Also follow the information here as you can check if two-step verification is enabled in which case you need an app password for the Xbox console:

support.xbox.com/.../error-code-8015d002

mchittaj · Dec 7, 2014

Sorry for the delayed response. I am still unable to login, i have setup the two step verification. I am able to login in the net but unable to login using the console !

When i try to login into the console i get the following message "The following password dint work. Try a different one or use your app password if you setup two-step verification. Visit Xbox.com/forgot for help."

DigitalAssassin · Dec 7, 2014

^Hey mate, I'd suggest updating and verifying your security proofs.

Though you should make another thread and give us full details of your issue and we'll try provide tailored support to your issue.

CyclonicTea9 · Oct 31, 2018

Thanks for the support mate. The issue got resolved once i set an password for the device which is located in security settings. All the time the xbox was asking for that password and i was giving it my login password !

mchittaj

Sorry for the delayed response. I am still unable to login, i have setup the two step verification. I am able to login in the net but unable to login using the console !

When i try to login into the console i get the following message "The following password dint work. Try a different one or use your app password if you setup two-step verification. Visit Xbox.com/forgot for help."

DigitalAssassin

Hey mate, more information would be helpful, what's the error message or code?

Also generally if you can log-in to the website and not the console your security information isn't up to date of your have two-step verification enabled.

Sign-in at the following link and follow the steps to add and verify some security proofs:

support.xbox.com/.../add-security-contact-information

Also follow the information here as you can check if two-step verification is enabled in which case you need an app password for the Xbox console:

support.xbox.com/.../error-code-8015d002

CyclonicTea9

Thanks for the support mate. The issue got resolved once i set an password for the device which is located in security settings. All the time the xbox was asking for that password and i was giving it my login password !

DigitalAssassin

^Hey mate, I'd suggest updating and verifying your security proofs.

Though you should make another thread and give us full details of your issue and we'll try provide tailored support to your issue.

AparnaGa

Hi Christopher,

Thanks for posting a solution, it didn't work for me. Just to be clear I am able to login into my Xbox live account on my Xbox console, in the PC Xbox app, and the browser. The problem is only when I open the game and the game is unable to detect/login to my Xbox live account login.

Unable to login into Xbox console