Unable to log into Xbox app on friend's computer

zoolad · Jan 18, 2017

Hello,

I have been trying to log into my Xbox app on my friend's computer, however after I enter my password, I am always prompted for a PIN to login. I had not set up a PIN prior to this, so I went ahead and set up a PIN for my account (on my own computer). When
I try to use the PIN to sign in (on my friend's computer), it always ends up being "incorrect". The PIN works fine when logging into my account on my own devices - is there a way to log into my Xbox account on my friend's computer?

Thank you.

:)

SimplexPL · Jan 18, 2017

Cannot log into xbox live on PC

This is the message I get when I try to log into live on xbox app. I tried my friend's account and I was able to log in, but I cannot log in with my own account - I hope someone can help me diagnose the issue:

JediActor1998 · Jan 18, 2017

Signing in without losing local account

I've been using Windows 10 for a few months now and I'm interested in using the Xbox App on the computer for my Xbox LIVE account. However, because I prefer using local accounts (been use to that all my life), I'm worried about losing that account as I log
into my Xbox App with my Microsoft account. Is it possible to log into the Xbox App with my Microsoft account without having it replace my local computer account?

Wilfred Mac · Jan 18, 2017

Hi,

To better help you with your concern, we need to gather more details. Kindly answer the questions below:

Can you try to sign in different account on the Xbox app using your friend’s computer?

What is the exact error message you are getting?

We’re looking forward to your reply.

Wilfred Mac

Hi,

To better help you with your concern, we need to gather more details. Kindly answer the questions below:

Can you try to sign in different account on the Xbox app using your friend’s computer?

What is the exact error message you are getting?

We’re looking forward to your reply.

nikali petrenko

yep. just tried to get on halo MCC with some friends after a few years of not playing halo and ive been unable to log in. due to not being logged in on the xbox app and then i cant log into the xbox app. ive been working on this for almost 3 hours and its just bugger all frustrating.

ChristinaLF

I have solitaire and mahjong, but I was able to log in on both, so it seems to just be Taptiles that's having this problem. Also, when I just tried uninstalling the app, restarting my computer, and logging into to Xbox.com, I was unable to log in to the
site, as every time I click on "Sign in," nothing happens.

KeepIslands

Xbox app is requesting I purchase another live service. Windows 11

I went into my browser logged in to the live website. Did a second factor verification. Then re opened the app and it said my windows log in did not match my live log in and showed I needed to purchase the Xbox service.

I previously had the Xbox app working on both my living room computer and the game room computer. Both computers have a different log in for windows as they are completely different machines.

NIKOLAITIUNIN

A friend of mine is having problems signing into the the Xbox app. my friend tried logging his account into the Xbox app on his brothers pc but when he tried to login to his computer it gave him a error code saying invalid JSON string

I have the same problem on my windows pc. Don't know what to do(

Unable to log into Xbox app on friend's computer