Unable to log into fortnite

Discus and support Unable to log into fortnite in XBoX Games and Apps to solve the problem; I have been unable to log in to fortnite for the last couple of weeks. We have reset factory settings on the xbox and also reloaded the game but still... Discussion in 'XBoX Games and Apps' started by The Ollie da G, Jun 24, 2018.

  1. Unable to log into fortnite


    I have been unable to log in to fortnite for the last couple of weeks. We have reset factory settings on the xbox and also reloaded the game but still no joy. Any suggestions?

    :)
     
    The Ollie da G, Jun 24, 2018
    #1
  2. ROCKET917
    ROCKET917 Guest
    Can log into fortnite every time I try to sign in it just puts me back to launch fortnite

    can't log into fortnite every time I try it goes back to launch fortnite
     
    ROCKET917, Jun 24, 2018
    #2
  3. Emcglone07
    Emcglone07 Guest
    Fortnite

    Hi I’m having trouble with my fortnite where I go to log in and it doesn’t let me get into the game and there is no problem with my network it seems to me that there is something wrong with something on their side of the connection. When I go to log in it
    says on the screen Logon Failed unable to sign into your account for Xbox live. Please try again later.
     
    Emcglone07, Jun 24, 2018
    #3
  4. Crav BZH
    Crav BZH Guest

    Unable to log into fortnite

    Hi,

    Like others try :

    Hi,

    Solution 1: Check the Xbox Live service status

    If you see any alerts here, wait until the service is up and running and try again:

    Social and Gaming: up and running 6/15/2018, 11:38:08 AM

    Solution 2: Check if the game has a pending update

    1. On Home, move right and select My games & apps.
    2. Select Games.
    3. Find the game you're trying to play.
    If the game tile appears dimmed and displays a progress bar, it's getting an update. Wait until the process is complete. You’ll see a "*" icon in the upper-right corner of the game tile when the game has successfully updated.

    Try to start the game again. If it doesn't start, try the next solution.

    Solution 3: Restart your Xbox One console

    1. Press the Xbox button to open the guide.
    2. Select Settings.
    3. Select Restart console.
    4. Select Yes to confirm.
    5. Try to launch the game again.
    Note If you’re unable to access the guide, or if the console appears to be frozen, press and hold the Xbox button on the console for 10 seconds, until the console turns off. After the console shuts down, touch the Xbox button on the console again to restart.
    Try to launch the game again.

    Solution 4: Reload your account

    1. On Home, go Settings > All Settings > Account > 2. Remove Account

    3. Power cycle : push start button during 10 seconds.

    4. Reload your account.

    Solution 5: Reinstall the game

    Reinstalling the game will overwrite the game stored on your console and trigger an update, if one is required. Whether you installed from a disc or from Microsoft Store, you have to uninstall the previous installation first. To uninstall a game:

    1. On Home, move right and select My games & apps.
    2. Select Games.
    3. Select the game you want to reinstall.
    4. Press the Menu button on your controller and select Uninstall.
    Then, reinstall the game by inserting the disc or downloading it again from Microsoft Store. To download the game again, search for the game in Microsoft Store, select the game, and then select Install.

    If you keep experiencing the problem, contact Xbox Support.
     
    Crav BZH, Jun 25, 2018
    #4
  5. Crav BZH Win User

    Unable to log into fortnite

    Hi,

    Like others try :

    Hi,

    Solution 1: Check the Xbox Live service status

    If you see any alerts here, wait until the service is up and running and try again:

    Social and Gaming: up and running 6/15/2018, 11:38:08 AM

    Solution 2: Check if the game has a pending update

    1. On Home, move right and select My games & apps.
    2. Select Games.
    3. Find the game you're trying to play.
    If the game tile appears dimmed and displays a progress bar, it's getting an update. Wait until the process is complete. You’ll see a "*" icon in the upper-right corner of the game tile when the game has successfully updated.

    Try to start the game again. If it doesn't start, try the next solution.

    Solution 3: Restart your Xbox One console

    1. Press the Xbox button to open the guide.
    2. Select Settings.
    3. Select Restart console.
    4. Select Yes to confirm.
    5. Try to launch the game again.
    Note If you’re unable to access the guide, or if the console appears to be frozen, press and hold the Xbox button on the console for 10 seconds, until the console turns off. After the console shuts down, touch the Xbox button on the console again to restart.
    Try to launch the game again.

    Solution 4: Reload your account

    1. On Home, go Settings > All Settings > Account > 2. Remove Account

    3. Power cycle : push start button during 10 seconds.

    4. Reload your account.

    Solution 5: Reinstall the game

    Reinstalling the game will overwrite the game stored on your console and trigger an update, if one is required. Whether you installed from a disc or from Microsoft Store, you have to uninstall the previous installation first. To uninstall a game:

    1. On Home, move right and select My games & apps.
    2. Select Games.
    3. Select the game you want to reinstall.
    4. Press the Menu button on your controller and select Uninstall.
    Then, reinstall the game by inserting the disc or downloading it again from Microsoft Store. To download the game again, search for the game in Microsoft Store, select the game, and then select Install.

    If you keep experiencing the problem, contact Xbox Support.
  6. anna cooke Win User

    Unable to sign Into your account on xbox live

    Everything matches email wise. When we try and log into fortnite it says unable to sign into your account for xbox live
  7. Κωνσταντίν Win User

    Xbox live purchase check failure in Fortnite

    Whenever I log into Fortnite, it says “Xbox live purchase check failure”

    Then underneath it says “Unable to verify purchase with Xbox live services” xbox live error code is 0x800C0019 Is this Fortnite’s fault or xbox live’s. Please help.
  8. Bilchu Win User

    How to fix an unexpected error has occurred while signing into Xbox Live Fortnite

    Hello,

    I do not have an X account so I am unable to see whether this issue has been resolved, my son's Fortnite account says this error, however, I can log in to their Fortnite account on my Xbox. Has there been any updates on a possible fix or when the issue will be resolved?
  9. Jesse E' Win User

    Fortnite Log In

    Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    I believe you'll need to reach out to Epic Games support for assistance on this one https://www.epicgames.com/help/en-US/
Thema:

Unable to log into fortnite

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