Unable to log in to any Microsoft games

When you say you're unable to log in, does it just continuously say "Unable to Log In" at the top? Are you able to log into any other games?

I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

When you are trying to log in to the Microsoft Store, are you logging out of the account that is logged in and then logging in with your account? There is no way to have multiple accounts logged into the Microsoft Store

Also, follow these steps and try again.
1. Logout from Xbox app and Microsoft Store app
2. Look for the Xbox app and Microsoft Store app in the Windows menu, right-click, click app settings and then click terminate, restore and reset.
3. Clear the store cache type ''wsreset'' in the Windows bar, run as admin, and wait for the screen to close and open the store automatically.

Hi there Chisled,

Thanks for the update on the issue. If you are unable to log into the Microsoft Account, we recommend to try a different device to log into your account at
Account.Microsoft.com to review your Microsoft Account. We do not have an outage on any of our servers.

Give that a try and let us know the results.

Hello Sonny789,

Thanks for posting on the Xbox forums. We understand that you are unable to sign in to your Microsoft account through Minecraft for PlayStation 4. Are you receiving any error messages or error codes when you log in to your Microsoft account through
the Xbox website and
Microsoft website? Do you see your gamertag appear on the Xbox website after you log in to it? If you do not receive any error messages or error codes after logging in to the websites,
we suggest trying to log in to your account through the game again. Be sure to let us know the results Sonny789!

Hey there, Chandler Family

That is interesting. It seems to be something relating to your daughter's local account. On her account, what happens when you press the start key & R together, then type wsreset.exe?

We just need to work out what, on your daughter's account, is causing this problem.

Nathan