unable to launch java

Mikai Tsang · Mar 8, 2024

i just downloaded minecraft java edition on my laptop (windows 11) and have run into an issue launching the game. when in try to launch the game i am given this message

Unable to locate the Java runtime. Error details: 0x00000000 - system: The operation completed successfully. Filename on disk: Path: . Exists: Directory

can anyone help me fix this?

:)

Rodrigo Oliver

Hi Mikai, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Have you installed Java?

https://www.java.com/download/

Ocean_man40

Hey

So I tried both but I'm still unable to get Java. Is there anything else that could be the problem?

giacomo salvato

I checked if I could launch Minecraft Windows 10 Edition and was able to, but when I try to launch Java or the launcher it still kicks me to the gaming services page

XBF Ihssane Z

Hello there @SamuelBenavente Figueroa, I hope everything is going well!

Thank you for reaching Microsoft Xbox Forum support!

I would like you to go through the following steps to clear the Mac address and then perform a quick power cycle on your console:

Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart. It would definitely help if you could restart the internet router while the console is restarting.

After going through the troubleshooting steps mentioned, I invite you to perform a quick power cycle by turning off the console and then unplugging all the cables. After 2 to 3 minutes, re-plug them back again, then restart your console.

In case the issue still persists, the next step would be to perform a reset on the console. To do so you will need to follow the steps below to perform a reset on the Xbox:

Settings > System > Console Info > Reset This Xbox > Reset and Keep my Games and Apps.

Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you to sign in to the account.

I wish you a lovely day, and I hope this helps you out! All the best!

Kind Regards

Stay safe, and happy gaming!

StuartATrueRed

If the launcher is available for the Mac, then you won't need to purchase Java edition, as the game is included with Game Pass Ultimate anyway. If you log in with the account you got ultimate with, then you can launch the Java edition from the launcher.

unable to launch java