Unable to join Minecraft Realms using Xbox live account

Discus and support Unable to join Minecraft Realms using Xbox live account in XBoX Games and Apps to solve the problem; Hi, (Sorry in advance, this is a long message. Please take your time reading it to fully understand my situation and what I've gone through) I'm... Discussion in 'XBoX Games and Apps' started by SilverGyro, Jul 14, 2018.

  1. SilverGyro
    SilverGyro Guest

    Unable to join Minecraft Realms using Xbox live account


    Hi,

    (Sorry in advance, this is a long message. Please take your time reading it to fully understand my situation and what I've gone through)

    I'm having trouble accessing Realms in Minecraft using my Xbox live account ''. Whenever I try to create/join a realm, I get the error 'You cannot play online multiplayer through Xbox Live because of how your account is set up. This can be changed
    in your privacy & online safety settings on Xbox.com'. I've spent countless hours over the past few days talking with Xbox support trying to fix this issue and I'm not getting anywhere.

    I've tried on multiple devices (Nintendo switch, windows 10 and Android Pocket Edition) to log in using this account, but am getting the same error on every device.

    I've verified that my account is not a child account, I'm over 18 years old and the account has no parental restrictions.

    To make sure I wasn't missing something, I created a brand new Xbox account (PlumTadpole9138), logged into Minecraft, and attempted to join a realm. It worked first time on every device. So it's not a problem with the game, as I can re-create it working
    fine with a different account
    . The error message also specifically says that it's a setting on the account. So I went through and compared every single setting on the 2 accounts, ('' vs 'PlumTadpole9138') and they were identical.

    Every security and privacy setting is on 'Allow'. The common fix to this issue is apparently to 'allow' multiplayer games. This (along with every other setting) is definitely set to allow, and I can log into non-realm servers with this
    account
    - so the account definitely can play multiplayer games, just not realms!

    At this point I have no idea what the difference is between the 2 accounts other than the name as they're set up in exactly the same way.

    At this point I've spoken to 3 'Xbox account specialists' and none of them were able to tell me what the difference was between the accounts. All were swearing that the issue lies on Minecraft's end - but this is obviously not the case when within a minute,
    I can just log into a brand new Xbox account and click play and be straight onto a realm. So this is 100% an issue with the Xbox account - but I have absolutely no idea what it is.

    Note: I've also spoken to Mojang support about this and they told me to speak to xbox support as there's nothing wrong with the game.

    Please, does anyone know what to do? Is this even an issue for anyone else?

    :)
     
    SilverGyro, Jul 14, 2018
    #1
  2. Zonedude007
    Zonedude007 Guest
    I can't create or join my friends' realms server on Minecraft.

    Hello,

    I recently decided to download Minecraft windows 10 addition onto my PC to play with my friends, however I'm unable to join or create a realms server. The following message constantly appears: "You cannot play realms because of how your Xbox live account
    is set up". I've gone through every individual setting possible on my account and have not been able to find a solution. Can I please get some help with this.

    Thank you in advance
     
    Zonedude007, Jul 14, 2018
    #2
  3. coolcg12
    coolcg12 Guest
    Unable to join Minecraft Realms

    Thanks for helping me out. The account is already a part of a family. The adult account has the same settings enabled as mine and can join realms.
     
    coolcg12, Jul 14, 2018
    #3
  4. Julian_
    Julian_ Guest

    Unable to join Minecraft Realms using Xbox live account

    Hi! Sorry to hear about this and the problems it caused. This is really rather an unlikely solution, but netherless probably worth a try: Have you tried to change the mentioned settings (to 'allow' multiplayer games and likely a few others which could affect
    this) just to test if that might have an effect? Like I wrote, not too confident this will work but still something that might help.

    Besides that, performing a factory reset with keeping your games and apps (so that you don't have to install them again) is something you might want to try again:

    http://support.xbox.com/xbox-one/console/reset-console-to-factory-defaults
     
    Julian_, Jul 15, 2018
    #4
  5. hljp
    hljp Guest
    Hi, I am going through the exact same situation as you, even so far as creating a new account with the same settings and that account being the one that works.

    When you originally made your account, have you since changed its birthday? More specifically, did you change it from a date that would make your account be considered a child, but then changed it to a date that would make it an adult? When
    going through Xbox support I was informed that I had changed my birthday (which I admittedly did, but I have no clue what the original was) and was explained how this could cause a problem because the account is based on the original birthday that it was made
    with.

    If you think this may be the case, re contact support and ask if they can see that your birthday was changed (they cannot see the original sadly) and it may or may not be possible to set it to what you want, as I have yet to hear if its possible.

    If this isn't the case, sorry this is all I have to offer. Good luck!
     
    hljp, Nov 2, 2018
    #5
  6. hljp Win User

    Unable to join Minecraft Realms using Xbox live account

    Hi, I am going through the exact same situation as you, even so far as creating a new account with the same settings and that account being the one that works.

    When you originally made your account, have you since changed its birthday? More specifically, did you change it from a date that would make your account be considered a child, but then changed it to a date that would make it an adult? When
    going through Xbox support I was informed that I had changed my birthday (which I admittedly did, but I have no clue what the original was) and was explained how this could cause a problem because the account is based on the original birthday that it was made
    with.

    If you think this may be the case, re contact support and ask if they can see that your birthday was changed (they cannot see the original sadly) and it may or may not be possible to set it to what you want, as I have yet to hear if its possible.

    If this isn't the case, sorry this is all I have to offer. Good luck!
  7. Julian_ Win User

    Unable to join Minecraft Realms using Xbox live account

    Hi! Sorry to hear about this and the problems it caused. This is really rather an unlikely solution, but netherless probably worth a try: Have you tried to change the mentioned settings (to 'allow' multiplayer games and likely a few others which could affect
    this) just to test if that might have an effect? Like I wrote, not too confident this will work but still something that might help.

    Besides that, performing a factory reset with keeping your games and apps (so that you don't have to install them again) is something you might want to try again:

    http://support.xbox.com/xbox-one/console/reset-console-to-factory-defaults
  8. M3tal Daz3 Win User

    Realms on minecraft windows 10

    Issues with paying the Minecraft Realms on your Windows 10 PC may occur due to a network or a server connection error. Before performing any troubleshooting steps on your PC, make sure that the Xbox Live
    Service is up and running on this
    link
    .

    If the Xbox Live Service is up and running, you may visit

    Minecraft Realms
    and perform the suggested solutions under Troubleshooting problems with Minecraft Realms.

    If you are still experiencing issues joining a friend's Realm on Minecraft, you may visit this

    link
    for additional support options from Mojang Support.
  9. Zero420override Win User

    Minecraft multiplayer

    Here is a link about issues with joining relms with child accounts. Minecraft Realms
  10. mariewright3 Win User

    Can't join multiplayer

    Hi, my son is having the same issue being unable to join his friend’s minecraft realm when invited. The privacy settings are already set to allow multiplayer, join clubs etc and I renewed the Xbox live gold subscription.

    I’d be so grateful for some help please?! :)
Thema:

Unable to join Minecraft Realms using Xbox live account

Loading...
  1. Unable to join Minecraft Realms using Xbox live account - Similar Threads - Unable join Minecraft

  2. Why can’t I go online in Forza horizon 5? It just says unable to join session? All my other...

    in XBoX Games and Apps
    Why can’t I go online in Forza horizon 5? It just says unable to join session? All my other...: Why can’t I go online in Forza horizon 5? It just says unable to join session? All my other games work perfectly fine? I have over 200 hours and can’t figure out a solution please help!...
  3. When I try to connet to horizon life it showes my that its unable to join session

    in XBoX Games and Apps
    When I try to connet to horizon life it showes my that its unable to join session: Then the network diagnostics showes up 6efe41fe-bf13-4fa0-93c1-182f9c27cef1
  4. I am unable to join Minecraft realms "stories" or view chat messages

    in XBoX Rewards & Social
    I am unable to join Minecraft realms "stories" or view chat messages: when I follow the link on the error message ("Oops! You need permissions first), it takes me to a website on how to change my child’s permissions (I am in my 20s and the only person in my...
  5. Unable to join minecraft for the reason "Network Protocol Error", playing on 1.21.1

    in XBoX Games and Apps
    Unable to join minecraft for the reason "Network Protocol Error", playing on 1.21.1: Not really sure what to say here but i'll put the report, mainly wondering if someone can tell me what it means in stupid people terms and if its something to do with my mods because right below...
  6. Minecraft education says “we were unable to connect you” when joining others’ world D:

    in XBoX Games and Apps
    Minecraft education says “we were unable to connect you” when joining others’ world D:: Hi! I’ve been trying to join other people’s worlds in Minecraft Education for a while but it always gives me this message.: “We were unable to connect you” With the ok button. I tried to take a...
  7. Unable to join the minecraft server "LOGIN TO XBOX TO JOIN THIS SERVER".

    in XBoX Games and Apps
    Unable to join the minecraft server "LOGIN TO XBOX TO JOIN THIS SERVER".: Please Help me as i made a java pe crossplay server but my pe players are unable to join there is a pop up showing LOGIN TO XBOX TO JOIN THIS SERVER please help me fast. We have tried by updating...
  8. "Unable to join realm" Minecraft Bedrock error

    in XBoX Games and Apps
    "Unable to join realm" Minecraft Bedrock error: When I open Minecraft bedrock, the first 4-5 times of opening it it will be "Unable to join realms". Only fix is to quit and restart multiple times until it suddenly can join again. No other...
  9. Why am I unable to join minecraft nintendo switch world

    in XBoX Games and Apps
    Why am I unable to join minecraft nintendo switch world: Hello, I am trying to join my sister's minecraft world she plays on switch and I play on xbox she can join my world but I can't join her world I have tried restarting my xbox doing a power cycle...
  10. "Unable to join world" Minecraft PE - tried everything

    in XBoX Rewards & Social
    "Unable to join world" Minecraft PE - tried everything: Hello! My sister and I have been trying to join each other's Minecraft worlds for weeks now with no luck. Each time we tried to join each other, it'll load for a bit, and then give us the message...

Users found this page by searching for:

  1. unable to join minecraft realm

    ,
  2. minecraft xbox 1 unable to join

    ,
  3. minecraft unable to join realm