Unable to install Minecraft: Windows 10 Edition after Uninstalling it.

NotChuckle · Dec 5, 2021

I uninstalled Minecraft earlier today because of a problem with it crashing on start-up. I was expecting to be able to redownload from the Xbox Console Companion later on but was unable to since it wouldn't even show up to begin with, and going to the Microsoft Store only tells me to buy the game or play the free trail for a game that I already bought. I have no idea what I can do to fix this issue since I have already tried what's been previously asked on the same problem. Any help is appreciated.

Also if it helps, I bought a key to buy the game off of G2A about a year ago and it was working perfectly fine up until then, and the Xbox Companion App still shows my achievements from the game yet I'm still unable install. Hope this helps

:)

NotChuckle

I checked on the Microsoft store and there is still nothing at all, as for the order history that isn't there either, but there is a billing order of when I bought Mine Coins ( in-game market currency) using that same account, if that's any help at all.

Edit: As of writing this I have found the product key on my other Gmail Account, does this mean I could just redeem it again without issue?

NotChuckle

Since finding the product key I was able to find out what the problem was and fix the issue, thank you for the help!

Ricardo Lechuga

Hi NotChuckle! My name is Ricardo an independent advisor ready to help you with this situation!

Look for it on the Microsoft store app, next to your profile picture would be 3 dots press there and gmthen choose my library and look for the purchase dlc

If it's not there confirm here that the code was redeemed on that account

https://account.microsoft.com/billing/orders

Mister Beep

Hey there,

Is there a specific error code that you get with that error message? It sounds like there may a network issue, or there may be other software installed on your Windows 10 PC that may be interfering with connecting to the game's servers. To start, let's try
uninstalling and reinstalling Minecraft: Windows 10 Edition from your Windows 10 PC. You can uninstall Minecraft from the app list within the Start Menu on Windows 10, and reinstall the game through the Windows Store.

Hope this helps!

Mister Beep

Hey Nikolio16,

Minecraft: Windows 10 Edition runs specifically on Windows 10. If you would like to play Minecraft on Xbox One, you will want to take a look at Minecraft:
Xbox One Edition. If you would like to install the Windows 10 version of Minecraft on your Windows 10 PC, sign into the account that originally redeemed the code and download through the Windows Store.

Hope this helps!

Unable to install Minecraft: Windows 10 Edition after Uninstalling it.