unable to install Minecraft on windows 10

Han8219 · Feb 2, 2022

proglem: I cannot install Minecraft JAVA edition with error message, "You’re at the limit for the number of devices that can be used with games and apps from the Store."

1. I bought minecraft few years ago with mojang account

2. I am a korean

3. When I tried install, the error showed, "You’re at the limit for the number of devices that can be used with games and apps from the Store."

4. There is no devices connected at all.

5. I guess account transfer issue. Thus, I created new MS account for transfer the mojang account to new one(*** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***)

6. still showing same error.

Could you help me to resolve this issue?

:)

IronGolem

Thanks Jesse.
Yes, i do have the device linked to my microsoft account.
i've verify my account too. and i've updated the software, try re-setting the microsoft store in my computer, almost everything that i can google online.

still it doesn't work

Kathy A.

Great to hear you can now play Minecraft, Han8219!

In that case, we will be closing this thread. Please feel free to create a new thread if you have different and new concerns - Create a new question or start a discussion.

Happy Gaming!

Kind regards,

Han8219

Dear Kathy A.

I usually, do not login to window. I was using local account.

Thus, I login with the MS account and another error showed,

"Minecraft Launcher is currently not available in your account. Make sure you are signed in to the Store and try again. Here’s the error code, in case you need it: 0x803F8001"

Fortunately, I searched some and people recommend to go this link, https://www.xbox.com/en-US/games/store/minecraft-launcher/9PGW18NPBZV5/0010

I instyalled that and finally, I can start the game.

Thank you

Best regards,

Han Lee

Jesse E'

Go to settings / account and click on verify this computer (Below your profile picture). When its done, reboot your computer and try again

Kathy A.

Hi Han8219,

Welcome to Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

We understand that you are trying to install Minecraft however you received an error exceeding limit for installation on Microsoft Store. Let us check on this together so you will get back to gaming.

To better isolate your issue, we would like to ask for few questions:

When you login to your computer is the user account the same with the one you shared here?

If it is a different Microsoft Account, kindly go to Microsoft account | Devices and sign in with that user account. Please Unlink devices that are not in use.
If you are unsure if you are using same account, please open your PC Settings. Kindly go to Accounts. Please check if the email on the accounts shows as the same email you have shared in here.

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.

Sincerely,

Xbox Forum Moderator

Microsoft Community

unable to install Minecraft on windows 10