Unable to install games on the Xbox app

Discus and support Unable to install games on the Xbox app in XBoX Games and Apps to solve the problem; I have recently begun having an issue with the Xbox app when installing games. My Xbox app worked fine until recently. Now every time I try to download... Discussion in 'XBoX Games and Apps' started by Vexxypop, Apr 15, 2022.

  1. Vexxypop
    Vexxypop Guest

    Unable to install games on the Xbox app


    I have recently begun having an issue with the Xbox app when installing games. My Xbox app worked fine until recently. Now every time I try to download something it prompts me to change the install location through general settings.


    Unable to install games on the Xbox app [​IMG]


    pic 1

    I have more than enough space on my drive so that is not the issue.



    Unable to install games on the Xbox app [​IMG]


    pic 2

    I was able to install two games after a day of looking through YouTube videos. I'm not even sure how it happened but it was only a temporary fix as Halo infinite was installed but appeared as if it was in queue to install on the app. I uninstalled the game and attempted to reinstall but it did not work. Now I am back to the prompt shown on [pic 1].

    As a test I attempted to install a game that was on the game pass but was part of the EA pass and that was able to install with no issue. It seems to be an issue with any other game that I am having trouble with.



    Unable to install games on the Xbox app [​IMG]


    pic 3

    I also noticed that when uninstalling and reinstalling the Xbox app or repairing and restating it in windows settings on my first attempt to install a game I receive this prompt.



    Unable to install games on the Xbox app [​IMG]


    pic 4

    after selecting the drive within Profile> Settings > General like how its shown on [pic 2] the prompt returns to what is show on [pic 1]




    I have looked for many possible fixes online but have had no luck. I have also spoken to xbox support but haven been able to find a solution. Does anyone have the same experience and know how to fix it? also sorry for the long post I searched around for a bit and didn't know where else to post this to ask for help.

    :)
     
    Vexxypop, Apr 15, 2022
    #1
  2. Battlehenkie Win User

    Unable to install only Xbox App

    The Xbox App that I'm unable to install.
  3. Kimmy_24 Win User

    I am trying to launch the Jurassic world evolution 2 then after I launch it will update with some MBs then it will error.

    Just to confirm, you're unable to install it on Xbox app and MS store? Are you playing the game through the game pass?
  4. XBF Leo G Win User

    xbox beta installer 0x80072ee7

    Hello robinwells4,

    Thank you for posting on the Xbox forums. We understand that you are unable to install the Xbox (Beta) App due to your computer being unable to update Windows. We recommend

    manually checking for Windows 10 updates
    . The
    Xbox (Beta) App
    needs to have the latest version of Windows 10 in order to be successfully installed. Be sure to let us know the results
    robinwells4!
  5. Richard Kerslake Win User

    Unable to install gaming services on Windows 11 - Error code 0x80070490

    Gaming services is not showing in the installed apps, and the gaming services is not listed in the services,

    The folder was present so I deleted the accounts and cache folders and tried the Xbox app again but I was unable to download gaming services still.
  6. elvysvalerio Win User

    Unable to install games on the Xbox app

    i also have this issue and have tried everything they said on YouTube with no luck. I would like to try Ricardos solution but im not sure where the .gamingroot is from and I know I've never deleted any files. I only have one drive. ive used xbox app for PC in the past before and id always seem to run into some kind of problem.
Thema:

Unable to install games on the Xbox app

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