Unable to install Forza Horizon 5 Premium Edition on Xbox app PC. (Error code; 0x00000001)...

I had the same issue with trying to open Forza Horizon 5 from game pass, would open the microsoft store to the "gaming services" page just to tell me it's already installed. Tried multiple reboots an reinstalling the xbox app. Tried the "repair" and "reset" buttons in the app settings for Forza Horizon 5 and after a reboot the xbox app won't even recognize the game is installed, asks me to install it again and then returns an error when I try (Error code: 0x00000001)
When I try to open the app settings for Forza Horizon 5 from the start menu now it just leads to the generic apps window and doesn't locate FH5 at all.

so like what I just have > 100gig of dead space on my SSD now? nice

edit: I updated windows and tried installing FH5 to a different drive, it downloaded like 100mb of data and then recognized the game and let me open it from my SSD again. weird but ok

Hello, how are you? My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

First, welcome to the Xbox community. Regarding error 0x00000001, you should try the procedures below.

Solution 1:

Open RegEdit as an administrator and delete the following Services:

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\GamingServices]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\GamingServicesNet]

PC reboot

Install gaming service like you would normally

Solution 2:

Go to Windows settings

Applications

Applications and Features

Look for Gaming Services

Click on it

Advanced options

Tap repair

Concerning the download not appearing in your Xbox app, please try the procedure below.

1. Go into the Microsoft Store and search Forza Horizon 5 Standard Edition.

2. Next you want to click on Forza Horizon 5 Standard Edition and you want to click Install from the Xbox app.

3. This will take you to the Xbox app and when it takes you to the Forza game scroll down and look at the tab named "Included in this bundle" And click Forza Horizon 5.

4. This should take you to the regular Forza Horizon 5 game rather than the Standard Edition, And then you want to click install and this should download the game.

- If that works, the download will probably pick up where it left off.

*Thanks in advance for contacting, I hope this can help you.

Forza Horizon 5 will not install on PC. Error code. Microsoft store doesn't work either. Xbox app, doesn't work. Tried all options given from "fix here" nothing works.

Hello dear Gamer, first it's a pleasure to be able to help you today.

My name is Vinicius.

I am a gamer and independent advisor on the XBOX community platform.

Hey Andrew, how are you today? I hope you're doing well.

Andrew, yes, Microsoft are aware of that particular issue as well as the Forza Team.

For a couple of days now, Horizon 5 is exhibiting a few error's and problems, Microsoft acknowledge them here:

https://answers.microsoft.com/en-us/xbox/forum/...

And also Forza team:

https://support.forzamotorsport.net/hc/en-us/ar...

In the case of this error, there are a couple of things we could try before you try to report this to Forza Team here: https://support.forzamotorsport.net/hc/en-us/re...

So, let's try this, first, make sure your windows and all its services are up to date:

Open Settings, click Update and Security and then Windows Update;

Click Check for Updates;

Click the Download and Install Now option, if available;

Also, check the Microsoft Store for any updates on the Xbox apps and its services.

______________________________________________________________

Then try this:

Go to windows settings > apps > search for gaming services app > click on it and select advanced options.

After that, click repair and then restore, open the app and try again.

Then do the same for the Xbox app:

Go to windows settings > apps > search for gaming services app > click on it and select advanced options.

After that, click repair and then restore, open the app and try again.

______________________________________________________________

If it still doesn't work you're going to uninstall the games services using a powershell command, then you're going to open the gamepass app, it will ask you to download and install the game services again :

In the windows search bar type Powershell > Right click and select open as administrator > Type the command: "get-appxpackage Microsoft.GamingServices | remove-Appxpackage –allusers" > Wait for the process to finish and then restart the PC, then open your Xbox gamepass app, it will ask you to install the gaming services again, install it and try again.

______________________________________________________________

If neither of those procedures works, try to restore your PC's OS via the ISO image tool, using that tool you will be able to maintain your installed games and files.

If you're using Windows 10:

https://www.microsoft.com/en-us/software-downlo...

If you're using Windows 11:

https://www.microsoft.com/en-us/software-downlo...

I can't install both AoE IV and Forza Horizon 5 through Game Pass 0x00000001 error message. I tried everything, including a fresh install of Windows 11, but I still have this issue.