unable to get to the home page and look at all features

Hi there,

please try the manual power cycle steps like mentioned on the following link, be sure to wait until the power supply light turns and remains orange for at least 30 seconds before powering on again: http://support.xbox.com/en-us/xbox-one/console/power-cycle-console

Let us know the results

Also be sure you look into on the support page for the Home Xbox feature. It outlines everything you need to know about the feature including how the switches work. https://beta.support.xbox.com/help/hardware-network/console/my-home-xbox

I've been having the same problem since I got my day one Xbox one. Thank you for the fix.

if you haven't already , I suggest you both try this.......

go into settings and accounts and remove all the profiles , (make sure you have the email and password to get them back ) after you remove the profiles , shut the xbox down by holding the xbox logo on the console for 8 seconds till it powers down , while
it is off , unplug your modem and router for 30 seconds to clear them also , plug the modem and router back up and when they are online , turn the xbox back on , when it is all the way up , re add your main profile ...it may sit there and sync a little while
but all SHOULD be good afterwards ...

I was able to resolve this issue by logging onto my Xbox 360 and deleting pins. They were maxed out at 200. Deleted all pins and now I can pin from anywhere including the console and Xbox app.