Unable to get free Xbox Live Gold game Assassins Creed 1

I have the same problem.

First of all, I find it kind of ridiculous to be asked for a credit card when you get a free game.

I also tried with 2 cards, from my PC and form my xbox one, and I always get the message "Your purchase cannot be completed at this time. Please try again later." This has been going on for a week now.

No issue with Xbox One Games with gold, it seems only the 360 games hate me : it's the same problem with Games with gold 360 or purchasing a backwards compatible game.

:)

 

still waiting for next free game with gold

www.justpushstart.com/.../xbox-live-golds-free-game-is-not-halo-3-or-assassins-creed-ii-yet

The free game is Defense Grid that is released today.

 

Fable 3 on Demand Free?

Xbox Live Gold members will get two free games per month until the Xbox One launches in November, and first up on July 1 is Halo 3 and Assassin's Creed 2. In June, Gold members can snag Fable 3 for free.

 

If you still have a 360 then try it on there no payment options required that's how i get 360 games with gold

 

Unfortunately I don't have the 360 anymore since I purchased the One

 

So it sounds like unless you own a x360 youre sol for redeeming any 360 games on the xbox one x. Really disappointed

 

Are you on a child account? Child accounts are unable to purchase backwards compatible games due to restrictions on the store.

 

Hey there Bruno,

Thanks for reaching out. I'm sorry to hear about the issue with redeeming the Xbox 360 games with gold.

I recommend checking out the following troubleshoot article:
Troubleshoot Xbox 360 Marketplace purchasing. The solutions on this page can help resolve issues purchasing content or downloading free content from the
Xbox 360 Marketplace.

Also use the solutions on this page if you have problems purchasing or downloading Xbox 360 content in the following scenarios on your
Xbox One console:

• Downloading a free Xbox 360 Games with Gold game
• Making a purchase or acquiring free content in the Xbox One avatar app
• Making a purchase or acquiring free content in the Windows 10 avatar app
• Purchasing or acquiring a free Xbox 360 game

Hope this helps.

 

This problem has a lot of people, you are not alone.

 

Hi and thanks for your answer.

Unfortunately those steps did not help. My account is not restricted in any way ( I can purchase any kind of content for Xbox One) and as I don't have an Xbox 360 anymore, I cannot purchase from it.

I have Xbox 360 games already installed, so at some point I was able to purchase them. Although it seems that since some months I cannot anymore.