Unable to get free Gamertag change

Discus and support Unable to get free Gamertag change in XBoX Accessibility to solve the problem; Was told that “I updated my gamer tag” from 15 years ago. 15years that went unused by the way and that was where I used my 1 free gamer tag change.... Discussion in 'XBoX Accessibility' started by Brian Missigman, Sep 13, 2023.

Was told that “I updated my gamer tag” from 15 years ago. 15years that went unused by the way and that was where I used my 1 free gamer tag change. Although my old tag was not mentioned during signing up or synced. Is this common? How can my one free change be used on an account that sat for 15+ years idle and expired? Reaching out Via phone was a huge waste of time also.

:)