Unable to format Seagate 500gb hard drive on my Xbox one.

iPoolie · Apr 9, 2017

Recently I plugged a Seagate 500gb Expansion hard drive into my Xbox one, but couldn't as the device wouldn't show up in my storage

and I looked on the troubleshooting website for Microsoft and Seagate but nothing I tried was able to help me fix the problem.

Has anyone had this happen to them before?

Does anyone know the solution to my problem?

:)

KrizanLovich · Apr 9, 2017

Which external hard drive to use with Xbox 360 ?

as per the other comments about the use of the external hard drive for the 360 I am in the update preview program which allows additional External hard drives to be used.I purchased the same Seagate 2tb external hard drive as per my xboxone but when I apply
the format on the xbox360 as per the instructions it replies with unable to format. Would like to know what external hard drives are compatible? I no the hard drive works as tried it on the xboxone after it would not format for the 360

thanks

NZ Racer

cheesyhunter1 · Apr 9, 2017

Xbox One External HD ???

I have two drives plugged into mine there 3tb seagates one formatted to play xbox one and the other in ntfs format with movies both play fine but I did buy the extra drive as I was unable to partion a drive to use one for both

Mister Cizl · Apr 10, 2017

Hey iPoolie! What model is the Hard Drive you are trying to connect to the console? Post back and I will take a look into this for you. Thanks!

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Xbox Forums Staff

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Mister Cizl

Hey iPoolie! What model is the Hard Drive you are trying to connect to the console? Post back and I will take a look into this for you. Thanks!

_______________________________________________________

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

ArminatorX

Can you (just for testing purposes) unplug the Seagate hard drive and try to install one game on your internal hard drive?

If that works, try if it's possible to format the Seagate Harddrive on a PC, and do NOT use Quick format. With Quick Format, only the "table of contents" of a hard drive get overwritten, but by doing a "regular" format, each part of the drive will be formatted,
and you can check if parts of the drive platter became defective.

If the Format was successful, try to connect the drive to your console again, and have the console format it again for game storage.

If the drive shows signs of corruption or is unable to be formatted on PC, check on the Seagate website, if the drive is within warranty and can be replaced/repaired.

Phoenix_Reins

These are a few that work with Xbox One. Hope this also helps.

WD 4TB My Passport Portable. The best Xbox One external hard drive. ...
Toshiba 1TB Canvio Basics. Best budget option for Xbox One. ...
Seagate 2TB/4TB Xbox One Game Drive. The best hard drive if you value the official branding. ...
Seagate Expansion 8TB. ...
Samsung 850 EVO 500GB SSD.

cheesyhunter1

I have two drives plugged into mine there 3tb seagates one formatted to play xbox one and the other in ntfs format with movies both play fine but I did buy the extra drive as I was unable to partion a drive to use one for both

THEOWENKILLER

I have 4, 500gb seagate hard drives, taken from skyHD boxes, all work with my 360 slim with no problems.

I formatted the drives on my PC and then used a programme to convert them to FAT32.

Not sure if i can give the name of the programme on here, ask me via private message if you want to give it a try.

Unable to format Seagate 500gb hard drive on my Xbox one.