Unable to finish multiplayer tests

Discus and support Unable to finish multiplayer tests in XBoX on Consoles to solve the problem; Both mine and my brother's Xbox One's have stopped connecting to Xbox Live. A network test says it's connected, and I can see friends online and what... Discussion in 'XBoX on Consoles' started by Yep Nup Yep Nup, Mar 5, 2019.

  1. Yep Nup Yep Nup
    Yep Nup Yep Nup Guest

    Unable to finish multiplayer tests


    Both mine and my brother's Xbox One's have stopped connecting to Xbox Live. A network test says it's connected, and I can see friends online and what they're playing, but cannot play any online games. When I do a multiplayer connection test it says that
    it's unable to finish multiplayer tests. It's a wired connection but it's the same issue connected wireless. My NAT type is open, and I can connect to the internet fine on my PC, it's just Xbox Live we're having issues with. It's been like this for around
    4-5 days now. List of things I've tried so far:

    Hard resetting Xbox

    Resetting modem

    Clearing MAC address

    Setting manual DNS to 1.1.1.1 and 1.0.0.1

    Factory resetting modem

    Port forwarding

    :)
     
    Yep Nup Yep Nup, Mar 5, 2019
    #1
  2. Jurgen1488 Win User

    Unable to finish multiplayer tests

    You have a problem with Internet connection or you do not have Open NAT. I personally bind to the second option.
  3. Yep Nup Yep Nup Win User

    Unable to finish multiplayer tests

    Hi thanks for the reply, however that didn't fix the problem.
  4. ForzaDrift Girl Win User

    Unable to finish multiplayer tests

    Hi,

    Have you tried to change your DNS settings to 8.8.8.8 and 8.8.4.4 maybe that will help
  5. ch3wiie Win User

    Unable to finish multiplayer tests

    After doing the factory reset, I am still getting the same error message.

    I'm connected to the network, have Open NAT, but testing multiplayer connection still leads to the message:

    "Unable to finish multiplayer tests

    Back up and try the test again. If it still does not work, there may be a problem with your network. (0x0000000000000000)"



    Now, on top of that, I can't add my account back to my Xbox.

    When I press Guide Button > Sign In > Add New, it makes a loading wheel for about 3 minutes and then goes back to the Guide Sign-In screen with "+ Add new" option as if I never pressed the "+ Add new" at all.

    This seems like negative progress which is what I was worried about, and now can't play any games at all.

    I'm stressing out over this and I can't deal with it tonight, I hope I get some answers by tomorrow evening.
  6. XBF Amber M Win User

    Unable to finish multiplayer tests

    Hey there
    ch3wiie    !

    Thank you for letting us know that the issue has been fixed. We'll be locking the thread as the issue has been resolved. If you ever require any help with any other issues please feel free to come back to the Xbox Forums for further assistance.
    For those reading this thread and if the troubleshooting steps listed above didn't help resolve the issue, please feel free to create a new thread asking for assistance.

    Thank you again and have a great day!
Thema:

Unable to finish multiplayer tests

Loading...

  1. Unable to finish multiplayer tests - Similar Threads - Unable finish multiplayer

  2. Anyone else unable to wishlist games in the store

    in XboX Insiders
    Anyone else unable to wishlist games in the store: As the title says I am unable to wishlist games. When I go in to the screen to browse a game the icon for add to wishlist is gone In addition to that if I hit the menu button I can see the add to...

  3. Unable to share gamepass between xboxs?

    in XboX Insiders
    Unable to share gamepass between xboxs?: I have 2 xboxs, one S and one X within the same household. I have the S set to "my home xbox" and the other is what I use personally so my kids can enjoy games and play together. Yesterday, after...

  4. uly 19, 2025 - PC External Delta (2507.1001.9.0) - Unable to launch games from PC App.

    in XboX Insiders
    uly 19, 2025 - PC External Delta (2507.1001.9.0) - Unable to launch games from PC App.: Been encountering this issue this morning and from what I can tell it stems from the recent update to PC insider. Any installed game that I launch on the PC app crashes after a few seconds. Can't...

  5. Unable to start up Flight Simulator 2024 Standard

    in XBoX Games and Apps
    Unable to start up Flight Simulator 2024 Standard: I downloaded flight simulator yesterday night on my Windows 10 PC and I've been getting this error message. I've tried everything. Uninstalling, reinstalling, repairing and resetting it in window...

  6. Hi so I am unable to sign into my Minecraft account on Xbox on x

    in XBoX Accessibility
    Hi so I am unable to sign into my Minecraft account on Xbox on x: So I have a Minecraft/Microsoft account it will then sink my data but when it’s done the sign in button is there and when I click it it usually says Failed to login in Error Code: Obsidian and I...

  7. I am unable to play multiplayer (xbox console)

    in XBoX Games and Apps
    I am unable to play multiplayer (xbox console): Every time I try to play multiplayer it directs me to "buy" a new tier of gamepass, however I already have gamepass ultimate so I have to buy nothing to play multiplayer I've tried every form of...

  8. Minecraft cape seems to be unable to sync again between Java and Bedrock versions

    in XBoX Games and Apps
    Minecraft cape seems to be unable to sync again between Java and Bedrock versions: I exchanged for the MC Experience Cape today, and I received it on my Bedrock version, but not on my Java version. Below is my redemption record, and I hope it can be synchronized to my Java...

  9. I am unable to log into Minecraft, I think the hotmail email tied to it was hacked. How can...

    in XBoX Accessibility
    I am unable to log into Minecraft, I think the hotmail email tied to it was hacked. How can...: After a few years hiatus from playing Minecraft online, I recently tried to log into my Minecraft (on PlayStation,) account to play online and was told that another account was tied to it. I tried...

  10. Unable to Access Space Marine 2 Multiplayer Despite Active Game Pass Ultimate Subscription

    in XBoX Games and Apps
    Unable to Access Space Marine 2 Multiplayer Despite Active Game Pass Ultimate Subscription: [img] Hello, I’m writing to report an issue I’ve been experiencing with Space Marine 2 on my Xbox console. I recently renewed my Game Pass Ultimate subscription, but since then, I’ve been unable...

Users found this page by searching for:

  1. xbox one unable to finish multiplayer tests

    ,

  2. unable to finish multiplayer test