Unable to download the game from xbox pc app

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello shivanshgupta69, have you checked if you have the latest version of Windows installed, at 21H2, because recently came out the latest update to Windows 10 and 11.

See which version of Windows 10 you have

https://support.microsoft.com/en-us/windows/see...

Updates often seen as optional, Microsoft released major fixes this week, and make sure you have the Xbox Companion App installed.

If you haven't updated yet, click the link below, update and then make all subsequent security updates.

Download Windows 10

https://www.microsoft.com/en-us/software-downlo...

Download Windows 11

https://www.microsoft.com/en-us/software-downlo...

Also make sure all Xbox Apps are up to date in the store.

nothing worked sadly...microsoft pls.....

I tried everything you told me to do...sadly nothing worked.. except i don't want to reinstall windows 10......Is there any other way ?....pls tell...i dont know what happened, the app was working fine till now..

Hello dear Gamer, first it's a pleasure to be able to help you today.

My name is Vinicius.

I am a gamer and independent advisor on the XBOX community platform.

shivanshgupta69, hey my friend, how are you today? Hope you're well.

shivanshgupta69, there are a few more steps we can take to fix it.

So, let's try this, first, make sure your windows and all its services are up to date:

Open Settings, click Update and Security and then Windows Update;

Click Check for Updates;

Click the Download and Install Now option, if available;

Also, check the Microsoft Store for any updates on the Xbox apps and its services.

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Then try this:

Go to windows settings > apps > search for gaming services app > click on it and select advanced options.

After that, click repair and then restore, open the app and try again.

Then do the same for the Xbox app:

Go to windows settings > apps > search for Xbox app > click on it and select advanced options.

After that, click repair and then restore, open the app and try again.

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Then, try to uninstall and install the Xbox app.

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If it still doesn't work you're going to uninstall the games services using a powershell command.

In the windows search bar type Powershell > Right click and select open as administrator > Type the command: "get-appxpackage Microsoft.GamingServices | remove-Appxpackage –allusers" > Wait for the process to finish and then restart the PC, then open your Xbox gamepass app, it will ask you to install the gaming services again, install it and try again.

Then, after you do it, you're going to open the game pass app, it will ask you to download and install the game services again

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If neither of those procedures works, try to restore your PC's OS via the ISO image tool, using that tool you will be able to maintain your installed games and files.

If you're using Windows 10:

https://www.microsoft.com/en-us/software-downlo...

If you're using Windows 11:

https://www.microsoft.com/en-us/software-downlo...

First, you will download it > Open the ISO Image tool > Open a file inside it called SETUP.exe > Select upgrade > download from the cloud > Keep games and apps.

try this

search for "Regedit" or "registry editor" in the windows search and once you have found the “registry editor” app, open the registry editor app, once you’ve opened, the registry editor app, navigate to this path



Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\xinputhid



and delete, the folder called xinputhid



once you delete that folder go to, the settings app, and look for apps, installed apps, and search for Xbox, once you have found, the Xbox App, click on, the three dots, and click on advanced, when the advanced options page opens, go down and follow these steps: click on - terminate, repair, reset, and then uninstall, and then go to the Microsoft store a redownload the Xbox app and see if the normal dialog comes up where it should be back to normal, i did this and i got the app reset with the normal install dialog. I would not be telling you this info if the app wasn't fixed for me if you need any help, please feel free to post back, I hope this helps if, it does let me know! thanks Francis.