unable to download purchased item

Discus and support unable to download purchased item in XBoX Games and Apps to solve the problem; i cant down saints row gat out of hell. it keeps telling me its unable to download and i have clear my cache and down everything i can think of.... Discussion in 'XBoX Games and Apps' started by burpbrat, Apr 16, 2015.

  1. burpbrat
    burpbrat Guest

    unable to download purchased item


    i cant down saints row gat out of hell. it keeps telling me its unable to download and i have clear my cache and down everything i can think of.

    :)
     
    burpbrat, Apr 16, 2015
    #1
  2. Mister Quimby
    Mister Quimby Guest
    Licenses for this product have been used up?

    Hey there jaktu567!

    Sorry to hear about the download issues. If you are still unable to download your purchased items, I recommend contacting Phone Support to get this issue sorted.
     
    Mister Quimby, Apr 16, 2015
    #2
  3. Polerand
    Polerand Guest
    Downloading xbox live profile to new console.

    You can redownload anything previously downloaded by accessing the download history.

    As for achievements not appearing the sam on different consoles, are you not playing while connected to Xbox LIVE on both consoles? So long as you play online and download your profile to the console you are playing on, the achievements will be in sync.
    If you play offline on one or both consoles, only one version can be synced to Xbox LIVE and you could wind up needing to achieve those over again.

    Info on download history from the Xbox.com website:

    Download History

    Where can I see items I have purchased?

    All items you have purchased from Xbox LIVE Marketplace (including free items and items you purchased using your console) will appear in your Download History. Your purchases are grouped under three categories: Games, Game Demos, and Avatars.

    How do I download items I previously purchased from the web?

    Go to your Download History and select the Add to Queue button next to the item you want to download again. You can also locate items you own in Xbox LIVE Marketplace and click the Download to Xbox 360 button to add the item to your Download Queue.

    How do I return an item purchased from Xbox LIVE Marketplace on the Web?

    All items purchased or rented from Xbox LIVE Marketplace, using the Web or your Xbox 360 console, are non-refundable.
     
    Polerand, Apr 16, 2015
    #3
  4. {Parity} Win User

    Issue when Reinstalling a game

    If you are unable to download the DLC again then you should contact support directly for assistance with your purchased items. https://support.xbox.com/contact-us
  5. MisterFizzle Win User

    unable to purchase item

    Hey there Pineapple,

    Sorry to hear you're having issues purchasing castleminerz.

    It looks like there may be a lock on your account. I would recommend contacting
    Phone Support     so that they can look into your account with you.
  6. Francia J. Win User

    Unable to purchase an item.

    Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regard to your concern.

    Kindly try and purchase the game through the website.
  7. Mister Quimby Win User

    Licenses for this product have been used up?

    Hey there jaktu567!

    Sorry to hear about the download issues. If you are still unable to download your purchased items, I recommend contacting Phone Support to get this issue sorted.
  8. Mr Grey Hawk Win User

    Unable to purchase avatar items?

    All I can say is the same thing happened to me. I chatted with a few employees (great help) but I couldn't get it to work or even show up.
Thema:

unable to download purchased item

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