Unable to download past titles purchased through Games with Gold

hotwing10 · Jun 17, 2015

Game or add-on you are having issues with: The Witcher 2: Assassins of Kings, Thief, Army of Two: The Devil's Cartel

Date you bought the content: Witcher: Between 1/16/14-1/31/15, Thief: 6/16/15, Army of Two: Between 4/16/15-4/30/15

Purchased with points or credit card: Games With Gold Free Purchase

Specific issue you are having: None of the games will download, queuing the download simply shows Pending, and shortly after informs me the game cannot be downloaded. I had cleaned out my hard drive (250 GB) and deleted the data attached to
all three games, and have moved the xbox closer to the router. Currently Thief is downloading, but they other two titles inform me that I must purchase the games again for full price.

Any error code or message you are receiving: ___ is unable to be downloaded

Additional Information: In the past I have been able to download many titles from games with gold, including Tomb Raider, Dungeon Defenders, and Battleblock Theater. I waited until now to download The Witcher 2, Thief, Army of Two, and Tomb
Raider as I did not have a hard drive until recently and my Xbox's base storage is only 8 GB. Tomb Raider downloaded without any problems, and, as stated before, Thief is currently downloading and the issue seems to have been resolved for that game.

:)

BossDragon2008 · Jun 17, 2015

Unable to download games with gold titles

[table][tr][td]We have been unable to download the last 2 "games with gold" games..up until this have been able to get them previously ok, just Mafia last month and this month F1 will not download..Select it online, then go to xbox it appears in downloads as 0% then after about 20-30secs the popup says "unable to download F1 2013" and it drops from the list...everything else online works fine, checked all system/network settings, system check says are all ok, can still play online ok and download other live content that is paid for like CoD:AW content etc all comes fine, can download other games that are paid for too, just cant download any "games with gold" stuff.... thought maybe last month there might have been a problem as MS end with Mafia, but for it to happen again maybe not??Could it be anything to do with the profile settings?Have tried all I can think of, deleted XBL cache and system cache etc, rebooted router, tried on wifi and wired....Anyone know why its suddenly stopped and how to get it downloading games with gold again??[/td][/tr][/table]

Mister Maka · Jun 17, 2015

Help with recent Xbox Live game

Hey there Lavazod.

Are you referring to a Games with Gold title? Unfortunately once a month's Games with Gold ends you would be unable to download that game again. It sounds like you previously owned the first Borderlands and were unable to get Borderlands 2 when it was available.
Apologies for any confusion!

Irixion · Jun 17, 2015

It's Xbox Live. Try again later. Delete the download from your HDD and try it again. Why doesn't a moderator pin a topic telling people to try again? It's the same topic every two weeks by different people.

Irixion

It's Xbox Live. Try again later. Delete the download from your HDD and try it again. Why doesn't a moderator pin a topic telling people to try again? It's the same topic every two weeks by different people.

drexton209

I have downloaded games with gold in the past withou issue. Why would this one title be any different? The error I am getting is that this game cannot be purchased at this time and to try again.

BasicConduct

Yes I know that I can download previous purchases through my history, also with other games I can redownload them through the marketplace if previously purchases except for these two titles.

At the time of purchase I completed the downloads to play these games obviously. I have purchased quiet a few Games on Demand games through the past year or more and only these two titles are giving me grief. I have downloaded them on my console.

The only problem being that I can not play if my Xbox console is offline (Not connected to live) I don't have the problem with any other GoD game.

Mister Maka

Hey there Lavazod.

Are you referring to a Games with Gold title? Unfortunately once a month's Games with Gold ends you would be unable to download that game again. It sounds like you previously owned the first Borderlands and were unable to get Borderlands 2 when it was available.
Apologies for any confusion!

R C7

Sorry about that, I should have checked recent questions before asking.

Yes, that is the right link.

So, if I were to buy the game through the web store, I could download it at a later point? I am unable to download the Bundle with my current internet, and I planned on the purchase and download later. I have only downloaded DLC with game codes in the past, and have never bought something through the store.

Unable to download past titles purchased through Games with Gold