Unable to download (or upload) clips on my xbox profil

That’s great to know! You’re very welcome!

It worked !

This is much better than turning off to my modem.

Thanks a lot for your help.

I wish you a nice Sunday.

Thank you for the update. Please try to just perform a powercycle.

POWERCYCLE CONSOLE​​​

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1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​​

Thanks a lot for your reply.

This method helped me to solve the problem but partially.

After downloading 3 clips the downloading bar was still stuck at 0%.

I'll try to repeat the previous step but it's a bit annoying to do that each time I want to put a clip on my profile.

If you have an other idea to solve this I'll gladly take it.

Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

There is no Limit, LS. We just need to perform a troubleshooting steps. Kindly perform an extended powercycle and reset your network hardware.

1. Unplug the power cable from the back of the router, modem, or gateway for 5 minutes. If you have a router and a modem, unplug the power cable from both devices.

2. Press and hold the Xbox button on your console for 10 seconds or until it turns off then wait for 2 minutes before turning it on again.

3. After 5 minutes, plug the modem or gateway in first, and wait for all the lights to return to their normal state.

4. If you are using a router, plug in the router and wait for all the lights to return to their normal state.