Unable to download game

gamehead223 · Dec 24, 2016

Last summer my Xbox one was stolen. On it, I had a few games downloaded (2 assassin's creed games and Dance Central Spotlight). I recently replaced my system with an Xbox one s. When I set up my account, assassin's creed downloaded without issues. Dance
central never downloaded. I cannot find it in the Xbox store either. When I sign into my account online, it states that I own dance central

Any help on how I can find and download the game?

Thanks.

:)

TexanRage1967 · Dec 24, 2016

Unable to download games

NM. I needed an XB1 Gold membership. Purchased!

Benoit W · Dec 24, 2016

Unable to download games

Rеstаrt thе systеm

Yоu саn rеsеt yоur mоdеm аnd rоutеr by unplugging pоwеr tо bоth fоr аrоund 15 sесоnds. Whеn rеstоring pоwеr, plug thе mоdеm in first, аnd thеn wаit fоr аll оf thе lights оn thе mоdеm tо соmе up. Whеn thоsе аrе аll асtivе, plug in thе rоutеr. Оnсе thоsе lights аrе flаshing nоrmаlly, gо аhеаd аnd sign intо Xbоx LIVЕ, аnd try yоur dоwnlоаd аgаin.

Misses Quinzel · Jan 6, 2017

Hey, gamehead!

Sorry for the delay in response here! I can see on
your achievement page when I compare with you that you earned an achievement in this game 10 days ago. Are you still running into the issue of not being able to download the game? Let me know so we can work on getting you resolved! Thanks.

Orion368

I was able to download the free with gold game. Unable to download Borderlands 2 with MSP.

VigneshRao

I purchased this game. But unable to download now. I can not download this game and not showing this game in my xbox marketplace to download again. Need help

HomegrownSilky

Certain games are region locked while others aren't. You will always have trouble with region locked content if your info isn't correct.

HomegrownSilky

Does your account region match your actual physical location? Usually when a download has issues at 80% it is a sign of a region conflict. You need to have your account set to the same region as your physical location and your billing address.

XxXxfafnirXxXx

Thank you, but it did not worked, I tried to delete the caché but it kept on the same, the problem was with my profile because after the download issue, everytime i tried to enter an app or a game it logged out automatically, so i deleted the profile and
re-downloaded it and everything went normal again, even the download issue.

Again, thank you for the info thee elf.

Unable to download game