Unable to downlload Sea of Thieves but I already dowload it and pllayed it in the past

Andresconde herranz · Feb 18, 2019

I bought Sea of Thieves the llast year as a preorder. I left the game for a while but I wanted to come back playing, but I dont know why Im unable to download it, in the store only shows the option to buy it. In my account I can see clearly that I bought
it last year.

:)

XBF Crystal P

Hi there
Andres,

Thanks for reaching out! I'm sorry to hear about the issue you may be experiencing with game purchased on your Microsoft
Account. Whenever a game has DLC, usually the content is purchased by the user.

If you purchased the content on your account, please take a moment to
view your Xbox purchase history online
to confirm the purchase.

If the problem persists,
contact Customer Support
for further assistance.

Hope this helps.

Andresconde herranz

Yes, it appears in the accounts llicense list and games and apps menus. About the re-add, Im playing in the windows version so...

DarthLegacy905

I have a bit of a stupid question, but please bear with me. When youre on the store, does it tell you to purchase the DLCs? Some games update the game with mandatory DLC, im not sure about if this game does.

Andresconde herranz

As far as I know this game doenst have any DLC mandatory or that you have to pay

XBF Leo G

Hello!

Thank you for posting on the Xbox forums. Does the game's license appear on
your account's license list? Does the game appear in the
games and apps menu? We recommend trying to
remove and re-add your account. Be
sure to let us know the results!

Unable to downlload Sea of Thieves but I already dowload it and pllayed it in the past