unable to do a case review about enforcement?

Discus and support unable to do a case review about enforcement? in XBoX on Consoles to solve the problem; Where exactly is this "Apply for Review" thing that the enforcement FAQ talks about? cause i'm trying to become an xbox ambassador and apparently i... Discussion in 'XBoX on Consoles' started by SentwoSattori, Apr 10, 2017.

  1. unable to do a case review about enforcement?


    Where exactly is this "Apply for Review" thing that the enforcement FAQ talks about? cause i'm trying to become an xbox ambassador and apparently i have this from swearing on a rated M17+ game which the ESRB says that swearing is to be expected
    on said games....

    unable to do a case review about enforcement? [​IMG]

    :)
     
    SentwoSattori, Apr 10, 2017
    #1
  2. Communication Banned For No Reason

    I would (and have tried) to submit a case review, but I am unable to do so as no option appears.
     
    Crystal Gamurr, Apr 10, 2017
    #2
  3. HuskyCZ0
    HuskyCZ0 Guest
    Unable to send a case review

    Hello everyone,

    so my account got banned for communication and playing multiplayer couple days ago. I felt like i did nothing wrong and i didn't know why would i get banned. First i contacted a xbox support on their live chat. They told me they can just recommend
    using Case review, but they couldn't help me with it futher, because of security reasons and they sent me a link enforcment.xbox.com. I clicked on the orange hammer button, i found the ban and clicked apply for a case review. Problem is the page wasn't loading
    or i just agreed to terms of use and then it took me back to the page with an orange hammer. But when i checked the ban page againg, that option was still there (that means it wasn't submited right and that option shouldn't be there anymore). I tried different
    web browsers and devices and i even checked network settings. If sombody sees this from the reforcement team, could you help with my ban. Gamertag on the banned account is **** Husky
     
    HuskyCZ0, Apr 10, 2017
    #3
  4. Smwutches
    Smwutches Guest

    unable to do a case review about enforcement?

    You can only submit a case review on an active enforcement action. Since that suspension is over, you can not submit a review.
     
    Smwutches, Apr 10, 2017
    #4
  5. Smwutches Win User

    unable to do a case review about enforcement?

    You can only submit a case review on an active enforcement action. Since that suspension is over, you can not submit a review.
  6. Mistress Sara Win User

    Is there anyway I can get another appeal?

    Assuming the appeal was for an enforcement action, users get one chance to appeal an enforcement action.

    If the decision was upheld, nothing further can be done. The Enforcement/safety team do not use the forums and they are the olny ones who handle enforcement actions/case reviews. They are only contactable through the case review process. Support is unable to assist with case reviews.
  7. XBF Brad A Win User

    Contact And Banning

    Hi Lynn,



    Sorry to hear about that enforcement action. Microsoft support are unable to do anything with an enforcement action. For information about the ban, you would need to go to
    Enforcement website. If the suspension is longer than 24 hours you can submit a case review.



    Case Review Procedure

    * Submit Case: You are about to submit a case for review. Please make sure to include any relevant information or facts before submitting.

    * Under Review: Your case is currently under investigation by XBLPET.

    * Need Info: XBLPET requires additional information from you. Please refer to the enforcement agent’s latest comment and submit additional details to continue the investigation. Note that not every case will
    require additional information and/or discussion.

    * Decision: The Case Review has completed. Please refer to the enforcement agent’s comments for additional information.

    * Summary: The completed outcome of the Case Review, which you may refer to following the case’s closure.



    You can check your Case Review status at any time by visiting your Enforcement History or Case Review History.
    Enforcement are the only ones that can help with this issue.Best thing to do in cases like this is report, ignore and block them. Once you replied with the swear you violated the code of conduct and they reported
    you for it.



    I hope this helps.



    Thanks,

    Brad
  8. Brad Pitt-C561FFAE-3 Win User

    Everything restricted because of Name and Shame and Poor Sportsmanship

    There is no way to speak to the Enforcement team about this on their site as they only do case reviews for actual enforcement action...like suspensions and bans. They don't do case reviews for reputation.
  9. XBF Leo G Win User

    receiving a suspension for the same infraction multiple times

    Hello BarrieMikokiner,



    Thank you very much for bringing this issue to our attention. We're sorry to hear about the account suspension. The moderators, ambassadors and volunteer moderators do not have the ability to manage enforcement actions on an account. We recommend to appeal
    the decision made by the enforcement team. This can be done by submitting a case review. You are unable to submit a case
    review if the suspension only lasts 24 hours. If you are unable to submit a case review, you must wait until the suspension is lifted. The decisions are made and upheld by the enforcement team. We hope this helps!
Thema:

unable to do a case review about enforcement?

Loading...
  1. unable to do a case review about enforcement? - Similar Threads - unable case review

  2. Unable to sign in or use the controller to bring up the settings menu

    in XBoX Games and Apps
    Unable to sign in or use the controller to bring up the settings menu: My sons xbox is stuck on the sign in page I have followed the reset instructions but I can't access the settings menu bfor a factory resrt because the Xbox logo on the controller isn't bringing up...
  3. Unable to Load Anything Microsoft Related

    in XBoX on Windows
    Unable to Load Anything Microsoft Related: Hello, I was unable to play Minecraft Bedrock Edition and kept getting the error "Failed to Start Game" or something along those lines. I then proceeded to repair the Xbox App and Gaming Services...
  4. Subject: Urgent: Unable to Access My Microsoft Account

    in XBoX on Windows
    Subject: Urgent: Unable to Access My Microsoft Account: Subject: Urgent: Unable to Access My Microsoft Account Dear Microsoft Support Team, I am unable to log in to my Microsoft account due to multiple incorrect password attempts. When I try to reset...
  5. I am unable to log on to Minecraft launcher from macbook

    in XBoX Games and Apps
    I am unable to log on to Minecraft launcher from macbook: We have Minecraft on our MacBook. When I try to log on, it asks me to sign in using a Microsoft account. I put in my username and then a screen says "Face, fingerprint, PIN, or security key Your...
  6. Im unable to buy fortnite crew on PS5 after I cancelled it on Xbox

    in XBoX Games and Apps
    Im unable to buy fortnite crew on PS5 after I cancelled it on Xbox: I recently switched my xbox to ps5 so i cancelled my fortnite crew and it expired today but i cant renew it, is there anyway I can renew it without goin onto the Xbox and re-installing fortnite?...
  7. Unable to Download Profile for Xbox 360 Games - Xbox Series S

    in XBoX Games and Apps
    Unable to Download Profile for Xbox 360 Games - Xbox Series S: I have an Xbox Series S and I have been trying to play Xbox 360 Games on it. After sitting through the long start up, I'm then asked to download my profile. I confirm and then I wait. It always...
  8. Unable to Log Into Xbox/Minecraft - Denying Online Access

    in XBoX Accessibility
    Unable to Log Into Xbox/Minecraft - Denying Online Access: Hello, I am having trouble logging into my Microsoft account through the Xbox and Minecraft Launcher apps. Despite being able to log into my Microsoft account in a browser, the apps continue to...
  9. I bought Minecraft on Xbox and I am unable to play it on my PC windows device. Please help!

    in XBoX Games and Apps
    I bought Minecraft on Xbox and I am unable to play it on my PC windows device. Please help!: I bought Minecraft on Xbox and I am unable to play it on my PC windows device. Please help! I've been trying to solve this for days now, I'm really frustrated, all I was able to get to is to...
  10. Unable to run gamepass games - Here’s the error code, in case you need it: 0x803F8001

    in XBoX Games and Apps
    Unable to run gamepass games - Here’s the error code, in case you need it: 0x803F8001: I have tried the below fixes, please can my cloud account be reset as I believe it is corrupt. Thanks "Please try these options one by one and check after each option. 1. If you are able to open...