Unable to Customize a club

Hello Graigo,

Welcome to the Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

I was unable to reproduce this error, as adding/editing a custom picture for a group on my computer and Xbox resulted in no errors. We recommend signing out of your Xbox account on both your console and your PC and back in and seeing if that reauthentication helps the issue. Additionally, please ensure that the custom picture you are trying to upload is larger than 1080 x 1080.

Sincerely,

XBF – Evie

Xbox Customer Success Manager

Microsoft Community

On March 27, 2020, Xbox turned off a few features for custom uploads on the Xbox services. Here are the features that are impacted:

Custom Gamerpics on all platforms (Temporarily)
Custom club pics on all platforms (Temporarily)
Custom club backgrounds on all platforms (Temporarily)
Custom captures and game clips on Xbox Console Companion PC (Beta) app (Permanent)

As people look to gaming for social connection, Xbox is seeing record numbers across Xbox Game Pass, Xbox Live, and Mixer. To streamline moderation and ensure the best experience for the community, Xbox has made small adjustments. Some features like uploading
custom gamerpics, club pics, and club backgrounds are temporarily disabled.

You will also be unable to upload custom images in the following areas:
Custom Gamerpics on all platforms (Temporarily)
Custom club pics on all platforms (Temporarily)
Custom club backgrounds on all platforms (Temporarily)
Uploading captures and game clips on Xbox Console Companion (Beta) app on PC (Permanent)

You can keep an eye on this link ( https://beta.support.xbox.com/ ) for updates.
A support banner will also be located here with the latest status on these features:
https://beta.support.xbox.com/

Xbox Service Status page:
https://beta.support.xbox.com/xbox-live-status

Sorry for any inconvenience this has caused you
Jay

On March 27, 2020, Xbox turned off a few features for custom uploads on the Xbox services. Here are the features that are impacted:

Custom Gamerpics on all platforms (Temporarily)
Custom club pics on all platforms (Temporarily)
Custom club backgrounds on all platforms (Temporarily)
Custom captures and game clips on Xbox Console Companion PC (Beta) app (Permanent)

As people look to gaming for social connection, Xbox is seeing record numbers across Xbox Game Pass, Xbox Live, and Mixer. To streamline moderation and ensure the best experience for the community, Xbox has made small adjustments. Some features like uploading
custom gamerpics, club pics, and club backgrounds are temporarily disabled.

You will also be unable to upload custom images in the following areas:
Custom Gamerpics on all platforms (Temporarily)
Custom club pics on all platforms (Temporarily)
Custom club backgrounds on all platforms (Temporarily)
Uploading captures and game clips on Xbox Console Companion (Beta) app on PC (Permanent)

You can keep an eye on this link ( https://beta.support.xbox.com/ ) for updates.
A support banner will also be located here with the latest status on these features:
https://beta.support.xbox.com/

Xbox Service Status page:
https://beta.support.xbox.com/xbox-live-status

Sorry for any inconvenience this has caused you
Jay

On March 27, 2020, Xbox turned off a few features for custom uploads on the Xbox services. Here are the features that are impacted:

Custom Gamerpics on all platforms (Temporarily)

Custom club pics on all platforms (Temporarily)

Custom club backgrounds on all platforms (Temporarily)

Custom captures and game clips on Xbox Console Companion PC (Beta) app (Permanent)

As people look to gaming for social connection, Xbox is seeing record numbers across Xbox Game Pass, Xbox Live, and Mixer. To streamline moderation and ensure the best experience for the community, Xbox
has made small adjustments. Some features like uploading custom gamerpics, club pics, and club backgrounds are temporarily disabled.

You will also be unable to upload custom images in the following areas:

Custom Gamerpics on all platforms (Temporarily)

Custom club pics on all platforms (Temporarily)

Custom club backgrounds on all platforms (Temporarily)

Uploading captures and game clips on Xbox Console Companion (Beta) app on PC (Permanent)

You can keep an eye on this link ( https://beta.support.xbox.com/ )
for updates.

A support banner will also be located here with the latest status on these features:

https://beta.support.xbox.com/

Xbox Service Status page:

https://beta.support.xbox.com/xbox-live-status

Sorry for any inconvenience this has caused you

Jay

On March 27, 2020, Xbox turned off a few features for custom uploads on the Xbox services. Here are the features that are impacted:

Custom Gamerpics on all platforms (Temporarily)
Custom club pics on all platforms (Temporarily)
Custom club backgrounds on all platforms (Temporarily)
Custom captures and game clips on Xbox Console Companion PC (Beta) app (Permanent)

As people look to gaming for social connection, Xbox is seeing record numbers across Xbox Game Pass, Xbox Live, and Mixer. To streamline moderation and ensure the best experience for the community, Xbox has made small adjustments. Some features like uploading
custom gamerpics, club pics, and club backgrounds are temporarily disabled.

You will also be unable to upload custom images in the following areas:
Custom Gamerpics on all platforms (Temporarily)
Custom club pics on all platforms (Temporarily)
Custom club backgrounds on all platforms (Temporarily)
Uploading captures and game clips on Xbox Console Companion (Beta) app on PC (Permanent)

You can keep an eye on this link ( https://beta.support.xbox.com/ ) for updates.
A support banner will also be located here with the latest status on these features:
https://beta.support.xbox.com/

Xbox Service Status page:
https://beta.support.xbox.com/xbox-live-status

Sorry for any inconvenience this has caused you
Jay