unable to create profiles on xbox accessories (elite controller 2)

Hi Howell,

Thanks for reaching out to the forums. We understand you are unable to change or map buttons. Have you created a profile for the controller? Here is a

guide for using the accessories app. Let us know how it goes.

Thanks,

Brad

Have you tried reseting the PC? A drastical solution but it might work!

Hi there Last welcome to the community forum! Christopher here, an Xbox fan just like you and has been on Xbox for years already. I would really love to make your day by helping you out. I suggest uninstalling the accessories app completely! Everytime that it tried to give me a hard time I do this and it works wonders! Here are the steps!

https://www.techadvisor.com/how-to/windows/remo...

NOTE: This is a third party link that is not Microsoft's property, so you might encounter advertising on the website.

Thanks for this, but unfortunately it did not fix the issue. i am clueless as to how to fix this. i have tried pretty much everything there is on the internet in terms of possible solutions.

Hi all,

One of our Support team, mentioned a solution that is easy and fast to do. May we know if anyone from here have tried to do remapping their Controller's button? If this is the first time you have heard about this. Kindly check this quick video of how Xbox Elite Wireless Controller Series 2 works - https://www.youtube.com/watch?v=qflhejZNTGA

Now, this advance Controller offers exclusive option to create profile to customize button mapping that you can do using Xbox Accessories app. Here are steps on how to create a controller profile:

1. Using your Xbox Elite Wireless Controller Series 2, open the Xbox Accessories app.
   
2. Scroll to the Xbox Elite Wireless Controller Series 2, then select Configure.
   
3. Select New profile, give your profile a name, then configure your changes. For example, if you reassign D-pad down  on the face of the controller to the Y button , then the D-pad down  will act as the Y button  going forward.
   
4. When you’re done, press the B button  for the changes to take effect.
   

Create multiple profiles in the app and switch between them using the built-in Profile button.

1. Open the Xbox Accessories app, scroll to the Xbox Elite Wireless Controller Series 2, then select Configure.
   
2. In Profiles, select a controller profile you’ve created or create a new one.
   
3. Choose a slot.
   

You can assign a slot for up to three profiles. Press the Profile button on the Xbox Elite Wireless Controller 2 to switch between them. When no bars appear lit below the Profile button, the controller is using the default button mapping.

Assign Shift key button:

Assign buttons to act as shortcuts for system actions like “Record that” and “Take screenshot.” When you select a button to remap, choose Primary or Shift, go to the Action tab, then choose an action from the list. When you’re done, press the B button  for the changes to take effect.

Note System actions are currently not available on Windows 10.

Resources:

Customize an Xbox Wireless Controller | Xbox Support

Get to know your Xbox Elite Wireless Controller Series 2 | Xbox Support

Customize your Xbox Elite Wireless Controller Series 2 | Xbox Support

Use Shift with your Xbox Elite Wireless Controller Series 2 | Xbox Support

Hope that helps! We look forward to your response. If you have other clarifications about this matter, you can get back to us by replying to this post.

Kind regards,