Unable to connect to Xbox Live with Xbox 360

MrPabloInDaMix · Nov 4, 2014

Every time I test my Network Connection, I am able to reach the Internet but I am unable to connect to Xbox Live.

My Error Status Report is as follows:

W: 0000-000B

X: 0000-F001

Y: 20A8-4800

Z: 8015-1007

ID FFFF-FFFF

L: 0015-10F1

Q: 0015-10F1

T: Wired

A, G & D all have corect IP addresses.

I have reset the router several times. I have also disabled the Firewall and opened the NAT settings. Not sure what else is causing this issue.

Please help! Thanks in advanced

:)

WoodsMonk · Nov 4, 2014

Rare Replay

Anyone else unable to sign into xbox live when playing the 360 games?

When pressing both the Menu and View buttons to bring up the mini guide it just says connect to xbox live.

star avenue · Nov 4, 2014

Unable to connect to xbox live right now (Jan 16, 2012)

I can connect to xbox live in a games for windows live game, but I am unable to connect to xbox live via my 360. Anyone else with the same issue right now? Jan 16, 2012 - 8:30PM.

Mister Beep · Nov 5, 2014

Hey there MrPabloInDaMix!

What is the error message or error code that you are running into when you run that network test? That will help us narrow down the issue!

zViizionHD

Yes, I'm unable to connect to Xbox Live on the 360 through backwards compatibility.

Miss Ghidorah

Hey there!

Sorry to hear that you're still unable to connect to Xbox Live. Let's have you go through the troubleshooting guide for Xbox Live not working and follow
the steps there.

Let us know how it goes!

Tudor VII

Hi, Def Jam Fight for New York is not compatible to play on the Xbox 360. Even with connection to Xbox Live you will be unable to play this game.

WPAK

Hi,

to troubleshoot Xbox Live connection issues please check the following link:

Xbox One: https://support.xbox.com/xbox-one/networking/unable-to-connect-solution

Xbox 360: https://support.xbox.com/xbox-360/networking/connection-error-solution

Let us know the results

Mister Quimby

Hey greatguy5137!

Sorry to hear about the status code error. This Status code usually means that you are unable to download an update from Xbox Live. If you are unable to connect to Xbox Live, I recommend trying a few steps.

Please give the following steps a try:

Clear Your System Cache 3 times.
Press the Guide button on your controller, then select Settings, select System Settings and select Network settings.
Select the name of your Wireless Network
Select Test Xbox Live Connection.
If you are still unable to connect to Xbox Live, turn off your Xbox 360 console and your network hardware ( modem and router).
Wait 5 minutes and then turn on your modem and router.
Power on your Xbox console.
Repeat the Test Xbox Live Connection steps.

If you are still unable to connect to Xbox Live let us know and we will be here to help.

Unable to connect to Xbox Live with Xbox 360