unable to connect to xbox live gold

ll Jeys ll · Jul 19, 2018

when I turn on my console I'm told that I'm connected to xbox live but impossible to play online.so I did a connection test and so I have 45bits of download and 0 mbits of loading and the mtu is at 0. the last time I could play it
was yesterday around 8 pm and since impossible

:)

vishal904730002 · Jul 19, 2018

Gun Bros Not connecting to play online.

I have a gold account but m unable to connect to xbox live....pls help

ObjetTexas24252 · Jul 19, 2018

xbox live

I am unable to connect to xbox live on my xbox one although my gold membership is still valid. I can download games but cannot connect to xbox live and play online games. any solution

{Parity} · Jul 19, 2018

Perform a hard reset EXACTLY like this.

Hold the power button on the console for 8 seconds or until the power shuts down completely. Unplug the power cord from the back of the console for 5 minutes. Plug the power cord back in and restart the console.

If that doesn't work contact support directly to find out what is happening with your account. Contact Us | Xbox Support

vishal904730002

I have a gold account but m unable to connect to xbox live....pls help

Warren Trouble

Try the troubleshooter
http://support.xbox.com/en-US/xbox-live/connecting/unable-to-connect-solution

Mister Mascot

Hey there Serguncikas,

DIPDIP0TAT0CH1P is correct in this case, since Lithuania isn't a supported region you're unable to obtain Games with Gold games. You'll need to connect to Xbox Live physically in a region that's supported in order for this to work.

Mister Maka

Hey there beastlybeastXL.

To check are you regularyly using trials to access Xbox Live Gold? Not all games allow for Gold trials for multiplayer which may be the reason you're unable to connect in certain games. Let us know so that we can best help out.

{Parity}

Perform a hard reset EXACTLY like this.

Hold the power button on the console for 8 seconds or until the power shuts down completely. Unplug the power cord from the back of the console for 5 minutes. Plug the power cord back in and restart the console.

If that doesn't work contact support directly to find out what is happening with your account. https://support.xbox.com/en-US/contact-us

unable to connect to xbox live gold