Unable to connect to EA Servers when trying to access Apex Legends for the first time.

Have you checked the status of your EA account?

LInk to info below from EA

Check the server status

If you are not able to connect to your game,

check the server status for Xbox LIVE, PlayStation™Network, and PC.

See if one of these account issues is to blame

Is your account banned?

You can’t access online play if your account is suspended or banned. This happens if you broke the rules in the EA User Agreement.

Check your email to see if you got a message about a suspension or ban. Don’t forget to check your junk mail or spam folders.

If you think you were suspended or banned by mistake,

let us know.

Yes
No

Do you have Xbox Live Gold, PlayStation®Plus, or a Nintendo Switch account?

You need to have Xbox Live Gold,

PlayStation®Plus, or a Nintendo Switch account to play online. If you don’t have one of these subscriptions or accounts, you won’t be able to access online gameplay
features.

Is your EA Access or Origin Access subscription still active?
You may not be able to access some online features if one of your memberships has expired.

Get help with EA Access subscriptions, or get
help with Origin Access subscriptions.

Is your EA Account deactivated or deleted?
If you contacted us to deactivate or delete your account, you won’t be able to get online.

Is someone else using your account?
If you get a message that your account is already in use, try logging out on your other devices and logging back in.

Think someone may have hacked your account? Check out our article on hacked accounts.

Do you have an underage child account?
When you have a child account, it limits access to features like purchases, social media, connections, and online play.

See what the minimum age for online accounts are in each country and learn what features are available in
our article.

Have you created your ea account that might be the problem

This looks like the error code on Apex Legends. If that's the case, then try https://ea.com/unable-to-connect

Hi there! This is Virginia O.

I understand that you want to get Apex legends.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

Yes, Apex Legends is available on PC! You can play it through multiple platforms:

1.Steam: Download Apex Legends from the Steam Store: https://store.steampowered.com/app/1172470/Apex...

2. EA App: You can also access it via the EA App, which is Electronic Arts' official launcher: https://www.ea.com/en/games/apex-legends/apex-l...

3. Epic Games Store: Apex Legends is available for free on the Epic Games Store: https://store.epicgames.com/en-US/p/apex-legend...

Apex Legends is available in the Microsoft Store, but only for Xbox consoles like Xbox Series X|S and Xbox One.

Thank you for your cooperation.

Hello there are reported issues at apex legends their team are working to fix them their team are investigating it now