Unable to connect to accounts: your Xbox network account was connected with another Epic...

Hello Oliver K, My name is David. I am an independent advisor, happy to help you today.

If you're experiencing issues connecting your Xbox account to your Epic account and receiving a message indicating that it's already connected to another account, here are some steps you can take to resolve the problem:

1. Double-check that you are using the correct Epic account. Visit the Epic Games website and try logging in with any email addresses you may have used to create an Epic account. Once you have logged in successfully, navigate to the "Connected Accounts" section to ensure that your Xbox account is not already linked to another Epic account.

2. Sometimes, browser cache and cookies can cause issues with account connections. Clear your browser cache and cookies, or try using a different browser altogether to initiate the account linking process.

3. If you have previously connected your Xbox account to another Epic account and want to link it to a different one, you'll need to disconnect the existing connection first. You can do this by visiting the Epic Games website, logging in to your Epic account, and navigating to the "Connected Accounts" section. From there, locate the Xbox account connection and choose the option to disconnect or unlink it.

4.If you are still unable to connect your Xbox account to your Epic account or encounter any other issues during the process, it's recommended to reach out to Epic Games support directly. They have dedicated support channels to assist with account-related queries and can provide personalized guidance to help resolve the problem. Visit the Epic Games website and look for their support or contact section for more information on how to reach them.

I hope this helps.
Best regards.

Check your network connection. You may need to power off your network hardware, wait a minute, then power it on again (power cycle), to reestablish connection to the internet and XBoxLive.

Unable to connect solution may assist you. Something
wrong with account is another link that may assist.

Hello Vik V, my name is Oskayra, and I will be happy to help you.

Beforehand, it is important that you keep in mind that this is a public community forum, so we are players like you, we are not employees of Microsoft or Xbox, so we do not have access to any user account or check anything from the forum. All users help each other with common problems.

I'm very sorry for the problem you're going through. I was researching Epic Games Support about this error and found this article (https://www.epicgames.com/help/es-MX/tienda-de-epic-games -c5719348850459/link-accounts-c5719351300507/why-does-my-console-account-tell-me-that-it-already-linked-to-an-epic-games-account-a5720333548443) where shows that the solution to the problem can be solved by following these steps:

"There are two reasons why your console account may indicate that it is already linked:

1. Your console is already linked to an Epic Games account
2. Your console is linked to an unnamed account

1. Your console is already linked to an Epic Games account:

Here are the steps to determine which Epic Games account your console account is connected to:

1. Click here (https://www.epicgames.com/id/login) to log in.

2. Click the icon for the type of console you are trying to link.

3. Sign in using your console account credentials.

These steps will take you to your Epic Games account, where you can verify your account details.

Please note that your console account email may not be the same as your Epic Games account email.

Example: your console account may use the email address *****************, but the email address you created your Epic Games account with may be *****************

2. Your console account is linked to an unnamed account:

Unnamed account: When your console account is connected to an Epic Games account without an email, password, screen name, and first or last name.

This means that when you first played on your console, you selected not to register an Epic Games account, and an Epic Games account was automatically created for you, using your console login credentials. This allows you to play and save your game progress and purchases for the next time you play on your console.

To resolve this error message, we recommend that you convert your account to a full Epic Games account.

Notice: We strongly recommend that you do not disconnect your console account from the Epic Games account we automatically create for you. If you do, you will lose access to your game data when playing on that console."

Information Source (Credits): https://www.epicgames.com/help/es-M...uentas-c5719351300507/por-que-la-cuenta-de-mi -console-tells-me-that-it-is-already-linked-to-an-epic-games-account-a5720333548443

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Thank you for your patience, I hope everything can be resolved. I will be attentive to your response. Blessings.

Sincerely,
Oskayra.

Hey!

I'm sorry to hear your having trouble, i know it can be aggravating at times. Not much of a expert when it comes to issues like this as i never had any issues myself, but here is a link to a support article that may be of a assistance to you!

https://www.epicgames.com/help/en-U...or message means that,not use with Epic Games.

If that does not solve your issue i'm sure someone with a better solution will reply soon!



Good Luck!

You need to make sure the fortnite profile from epic games is connected to properly to xbox live. Say if your son by accident signed out and then created another fortnite profile , the v-bucks will go to the account previously connected to xbox live.

Please log in to your son's epic games account and under connections, acounts, you should see xbox is connected. If it is not than the v-bucks went to another account, and you will need to try to recover that account.