Unable to click on side bar on dashboard.

Discus and support Unable to click on side bar on dashboard. in XBoX on Consoles to solve the problem; cannot even scroll to the left side mad or open "games and app" I already did the hard reset and all. I cannot even go in to setting to wipe the... Discussion in 'XBoX on Consoles' started by heroball99, Jan 27, 2017.

  1. heroball99
    heroball99 Guest

    Unable to click on side bar on dashboard.


    cannot even scroll to the left side mad or open "games and app" I already did the hard reset and all. I cannot even go in to setting to wipe the factory settings!!! Help! I have already held the console power butting for 5 seconds , I have unplugged it from
    the wall, and I have even disconnected all the cords!l and still nothing!

    :)
     
    heroball99, Jan 27, 2017
    #1
  2. PliantBoat33
    PliantBoat33 Guest
    Green Screen and Black Screen Error - Console wont start or work right

    Finally got to dashboard but nothing will open. Try to go to side panel and click on stuff but just stays frozen on dashboard or goes to black screen I get an error message and than returns to dashboard. Or just returns no error message. AT the moment its
    frozen or taking forever to load on side panel.
     
    PliantBoat33, Jan 27, 2017
    #2
  3. BBOYFRY16
    BBOYFRY16 Guest
    Side bar

    don't worry about it I fixed it myself thanks Microsoft
     
    BBOYFRY16, Jan 27, 2017
    #3
  4. XBF Diego M Win User

    Dashboard and side bar unusable.

    Hi David,

    Unfortunately no, you would not be able to use a phone to download the OSU files to then force a system update to your console. You would need a USB storage device that meets the requirements listed on the support tool posted by Flymonkey102 in order to
    do the OSU.

    If you haven't done so, go ahead and do a hard restart and power
    cycle     to the console. Hold down the power button on the console for about 10 seconds until it shuts down and then remove the power cable from the Xbox and the power outlet for about 5 minutes. Then re-connect and wait 60 seconds before turning on
    the Xbox.

    If the issue continues, please try to boot up the console to the Xbox Startup Troubleshooter screen listed on the same support tool referenced above. If the Troubleshooter screen appears, select Reset this Xbox and continue to factory reset your Xbox.
    If you cannot get that screen to appear to reset your Xbox to factory defaults, then the offline system update would be your only choice before having to get a new Xbox or send in yours for repair if still under warranty.
  5. Flymonkey102 Win User

    Dashboard and side bar unusable.

    No because of how the flash drive needs formatted.
  6. Flymonkey102 Win User

    Dashboard and side bar unusable.

  7. David_Tiffany Win User

    Dashboard and side bar unusable.

    So i got a flash drive and downloaded the link and the update screen is stuck at 76% applying and 90% downloaded your thoughts?
  8. David_Tiffany Win User

    Dashboard and side bar unusable.

    No visible damage, and it sounds pretty normal ,and i held down the power button for 10 seconds and turned it back on to have the load up happen then back to gray
Thema:

Unable to click on side bar on dashboard.

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