Unable to claim Windows 10 minecraft

You aren't receiving the email? Have you checked your junk folders or spam folders?

I would contact Minecraft Support here https://help.minecraft.net/hc/en-us/requests/new

Hey eySc00by

Thank you for taking the time to post this on the Xbox Forums. We understand that you are currently experiencing difficulties with being able to claim a free copy of Minecraft for Windows 10.

Are you trying to claim this off the Mojang website since you have already purchased the Java edition of Minecraft in the past? Are you receiving the message: "We have run out of codes"?

If you are receiving the message that reads "We have run out of codes", this is not something that we on the Xbox Forums can assist you with, as this is a promo by Mojang and you would have to wait until they re-up on those codes.

If you keep attempting to receive a code and keep receiving a similar message, then it is likely that they are completely out of codes and you would be unable to receive a code from them. If this is the case, we would have to re-refer
you to
Mojang Support as they would be the only ones who would be able to effectively assist you with this further.

I'm sorry about any confusion or turmoil this might have caused.

Players who have purchased Minecraft: Java Edition before October 19th, 2018 can get Minecraft for Windows 10 for free by visiting their Mojang account. Once you've migrated your account, you will be able to claim a code for Minecraft for Windows 10

I am trying to redeem a Minecraft windows 10 edition key from the Mojang website.

This is the prompt I am trying to redeem from:

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Minecraft for Windows 10

You bought Minecraft: Java Edition during a period of time when Minecraft for Windows 10 was included for free. Claim your redeemable gift code by clicking the button below and follow the instructions. As you
might have guessed, Minecraft for Windows 10 can only be played on Windows 10.

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It allows for users who have purchased the java edition of the game to then redeem a code for the windows 10 edition of the game.

This is the error message that pops up:

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Error! It looks like we've temporarily run out of gift codes for Minecraft for Windows 10. Don't worry though, more codes should be on their way. Please check back later!

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Thanks for any help!

Same here, I own Minecraft for Windows 10 but nothing recognizes it. Minecraft.net claims I do not own it, the Xbox app says I own no games, and even though I can sign into the launcher it says "Failed to create profile" whenever I press "Play"

After uninstalling and re-installing everything, as well as signing out of every account, the only difference is that I am now also unable to install the Minecraft launcher. I installed a fan-made launcher and it also claimed I did not own the game.

If there is a way to fix this I would greatly appreciate it.