Unable to change restrictions for microsoft account

Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

I would like to clarify, are you trying to install an Xbox game on Xbox App?

is he unable to buy the game because of an age restriction on his account?

the simplest method would be for you to change the restriction on his account and then he should be able to purchase the game.

Hi, thank you for your response.

Thanks for clarifying that you can't remove a child account from a family group

As for the issue in-game, I get the error message 'You can't play with content created by others, change your account settings to play', I get it, whenever I try to play with public content, in every game, liveries in Forza, online in msfs, unable to access dovetail live in tsw3, and cities skylines along with many other games. I've tried everything in my power to try and remove those restrictions, and my age restrictions have been changed through Microsoft family there are practically no restrictions on my account at this point, fewer restrictions than on my friend's accounts and none of them have ever had this issue, the only difference would be that they aren't in a Microsoft family group.

Unfortunately no, the changing of the gamertag is universal for Xbox games to the profile. If you're unable to change the gamertag due to a time restriction then you'll be unable to have a different display in the games you play.

If the account is within the 30 days that you created it or within 30 days of changing the Microsoft account, that would be why it is showing you are unable to change the Microsoft Account at the moment.



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For security reasons, there is a 30 Day grace period where the Microsoft Account is unable to be chaged after the creation of the account or after the Microsoft Account has been changed.